Great news for existing subscribers who want to read the new issue on their iPads: the Singletrack/Pocketmags App subscriptions are finally up and running!
If you've opted in to Pocketmags via your Premier Account settings and you're eligible to start your app sub with issue 83, then the new edition is ready for you to download. Follow the instructions below to activate your Singletrack/Pocketmags account and get started.
We know it's taken a long time to get this system working and greatly appreciate your patience while we've been working with Pocketmags to iron out the technical issues. Hopefully, if all goes according to plan (and we have no reason to think that it won't), subsequent issues/new subscriptions should all go perfectly smoothly (famous last words...).
Thanks for bearing with us
How to access the Singletrack App editions:
To activate your subscription, open the Singletrack App on your iPad (in Newsstand).
- Go to ‘Settings’.
- Log in to your Singletrack App account, using the email address associated with your Singletrack user account and your Singletrack subscription number, which you will find on your Premier Members card or in your Premier Account settings.
- Open the ‘Subscriptions’ tab; you should see a list of subscription options available to you. Choose the option for ‘Print and Digital Bundle: Activate’.
- You have now activated your Singletrack App subscription, and should be able to download the current edition of Singletrack to your iPad instantly. New issues should be automatically made available to you.
If you are unable to download your App edition immediately, first wait for an hour – it can sometimes take a little while for the hamsters in our server to talk to Pocketmags’ hamsters, and vice versa. If this doesn’t solve the problem, please email firstname.lastname@example.org.
If you haven’t received a notification that the next issue is ready to download, or the ‘Print and Digital Bundle’ on your Pocketmags account has a price beside it instead of an activation button, first check your Premier Account settings page on the Singletrack website. This will tell you which issue your Pocketmags subscription is due to start with. It should look something like this...
...but if this isn’t what you’re expecting to see, again please email email@example.com.