Got a new frame recently and the Fox Float CTD Kashima had a minor fault where the CTD lever made no difference, seemed to always be in descend mode.
Spoke to Mojo who advised I send it to them for inspection/repair.
Sent it by Royal mail recorded over a week ago and have just found out that RM have disposed of the item as it was considered dangerous!
The note on the file was that it was an air cannister and was a dangerous item.
Have been told there is little chance of me getting it back! No compensation as it breached their policies.
Anyone else heard of this happening?