I bought a new bike in December (RRP £2700!) with Reba RL 29s fitted. I did 11 rides and 178.5 miles over the next 2 months and then forks went wrong. Fair enough I think, these things happen and sent them off under warranty (via the LBS).
2 1/2 weeks later (after missing the entire dry spell!) I finally hear back only to be told they are full of mud/water and need a paid service at my expense. A bit miffed at being told this I speak to the SRAM warranty department myself. I then have the pleasure of spending the next half an hour being told all about how they are overdue a service (in 11 rides?), how I have jet washed them and forced mud in (I haven't) and generally caused all the worlds evils (should I be doing anything other than hosing the mud off the forks after each ride?). They even had time to impart such knowledge as how the fender bender I fitted since new was actually increasing stanchion wear by keeping the mud in the area (I'd better let MuckyNutz know to change their marketing immediately).
End result - I'm having the forks sent back and will fix them myself for a fraction of the cost in a fraction of the time and learn a big lesson about buying SRAM again.