My RS Lyriks broke on the 13th I tried to fix them myself on the 14th it didnt work. Phoned Fishers on the 15th after instructions on what I was doing wrong and any tips on fixing them, they said just send them in and we will replace it FOC, I just had to send them off to Merlin for a quick inspection before fishers got them. So on the 16th they got sent to Merlin, on the 18th Merlin checked them over and dispatched them for Fishers on the 21st. Yesterday on the 24th I received them back with new 2012 internals and I am as happy as a pig in S***. That’s 5 working days from Merlin receiving them to me getting them back, bloody brilliant.
Can’t recommend either Merlin or Fishers enough for the quality of service I have received from them both.
Thanks.