Thumbs up for Waitrose. Good price, good service.
Huge thumbs down for Ocado. Not so much for their quality. One of their drivers intentionally drove into my car causing £4k worth of damage. The drver denied it, the onboard video mysteriously disappeared, and even the MD of Ocado (it got that far!) basically accused me of lying and believed their driver over me despite lining both vehicles up and the damage matching marks on their vehicle.
Fortunately this happened in London. Being London, despite how busy it is, there were no witnesses apart from apparently another Ocado driver who was nowhere nearby! Being London however, the incident was caught on CCTV. Upon production of the video after a lot of chasing on my part the driver’s guilt was proven and I got a bank transfer to cover the damage the following day.
I know that every company has its bad apples, but the way that they closed ranks and dealt so badly with me left a deep seated resent that I cannot shift. It is now my mission to deter any Ocado business that I can.
So, PLEASE don’t use Ocado!!,!,