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You may be interested to know that we encourage trade to engage with users on the Forum. So, for example, if a user mentioned xyz company, we would have no problem with you responding to the thread as long as you introduced yourself as owner…

Yes we understand the points you raised but Singletrack is a business and wages have to be paid as well as the cost of running a very popular website. Whilst you consider that your post was advising Forum users of an opportunity, we did see…

Thanks for your e-mail and, as stated in our message to you, you need to contact ads@singletrackworld.com who will happily advise you of advertising rates. Thanks.

Thanks for your e-mail re advertising your van in Classifieds. That will be fine provided Classifieds Rules are adhered to. Good luck with the sale. Thanks.

Hi Jeffrey, Thanks for your email. On your suggestion I’ve reviewed whether we “have our facts straight.” I can see what I presume to be your son’s account, “billyridesbikes” registered to “Billy Jake Dye,” and two further accounts “gixxer” and “gixxer2” both registered to “Jeffrey…

We’ve edited your post for you by including frame size in title. You just need to e-mail moderator@singletrackworld.com for any Forum queries. Thanks.

Thanks for your e-mail with an explanation. We’re happy for you to engage with users on our Forum and would suggest that you firstly introduce yourself by stating your company name. Your original post can follow and this is reproduced below. Thanks. ‘Mylio actually solves…

Just to let you know that we’ve emailed the user barkm re his hardtail that was for sale. We’ll obviously let you know when we receive a reply Thanks.

Forum user andygreener has asked us to contact you with regard to your 6 month old post where you mentioned that you had a hardtail for sale. He didn’t hear back from you, is still very interested so perhaps you could let us know and…

Thanks for your e-mail re your account. If you don’t wish to continue with your account then the simplest way is to just not use it. We don’t have a deletion facility as such. Thanks.

Thanks for your e-mail. We can’t find a Classifieds post from the user, barkm, re bikes for sale. Can you forward the link where this user mentioned his bikes being for sale. Thanks.

Apologies for contacting you but it looks as though you have two accounts although your other one hasn’t been used for over a year. Was there a reason why you opened a second one? Thanks.

Thanks for your e-mail. To answer your question the Classifieds Rules do state that links to ads on other websites aren’t allowed with the exception of Ebay ads that are within the final 12 hours of auction. Certainly Classifieds is extremely busy with many satisfied…

Your pics needed to be hosted somewhere such as Flickr then follow instructions in the Help section. Your ad will be deleted so you can post again with pics. Thanks.

Hi Julian, different moderator here to previous. I have no frame of reference as to whether Woppit’s post was offensive or not so I solicited comment from a group of variously Christian and Jewish friends of mine. Their unanimous response was that the thread title…

Thanks for your e-mail and your previous reported post. We did take a look, as we do with all reported posts, and do not consider that the thread title was in any way offensive. Thanks.

Hi Richard, thanks for your apology. Have a good easter.

FYI, I’ve moved this thread to the Chat forum at http://singletrackworld.com/forum/topic/parking-eye-county-court-claim

Apologies, now reinstated for you. Thanks.

Thanks for your e-mail. Whilst we appreciate the thread in question was provoking strongly worded posts, your post was considered not acceptable. You’ve not been banned so you can still post. Thanks.

Tis done. And you’re not an idiot. Dolt, perhaps.

Thanks for your e-mails and, to answer your question, we do have a swear filter in operation.

As stated in the original measure it was the photo you posted not the ***** word.

Ad has been moved to Classifieds!

Have passed your query to Subs Dept. Thanks.

Thanks for report. The thread is acting like a playground for kids, it’s keeping them away from the adults. So unless it starts to break any rules it’ll stay.

Thanks for your e-mail but it would be really helpful if you could just ‘report post’ then we can take a look. Much better than passing comment. Thanks.

Thanks for your e-mail. For future reference there is a 15 minute window for editing posts, it may help drafting your ad in a Word document. Hope this helps..

Edited for you. You can only have one account so your second one is being deleted. Thanks.

Thanks for your email. No one edited your post it’s part of the ‘censor and replace list’. No forum can not survive without ads we are trying to get to the bottom of troublesome ads and have already disabled many. So you’re clear on the…

Please post this is the classifieds. We did send you a warning with you last post, you need to also add a price. Thanks.

Thanks for your e-mail and we will certainly look into this.

Thanks for your e-mail. Your ad states that you’re a verified user and business with Paypal – we have strict Classifieds Rules namely: ‘The ‘spirit’ of our forum is one where users can turn their old, surplus or unwanted kit into extra cash to enable…

The quoted text was an example, your tone has been aggressive and confrontational throughout. You’re perfectly welcome to contribute to the thread but kindly tone it down.

Thanks for your e-mail. We’ve taken another look at your posts in question, as well as one from a week ago, and we assumed that you were involved in coaching thus promoting a company. We can now see that this isn’t the case and thank…

Hi. FYI, your account is now unlocked. Please take more care with your classifieds descriptions.

Done. Cheers.

Further to my colleague’s message just now, I was the one who closed the thread. I was 50/50 either way but figured that as the previous thread was six pages long yours would have attracted lots of “what, again?!” type comments. Your thread does seem…

Hi Al, There’s one long thread started already on this only a month ago. Another will add nothing to the forum so best to keep the other one going. As moderators don’t have a lot of time to monitoring threads by closing duplicates we have…

FYI, I’m deleting this, not because there’s anything wrong with it but because I’ve deleted the double post and it no longer makes sense.

Hi Gary, Thanks for your email. Whoever may or may not have reported anything is irrelevant. Not all deleted content is as a result of reports and we’re not at liberty to disclose this process for what I hope would be readily obvious reasons. If…

It was deleted due to being reposted within 24 hours.

Hi Keith / Mandy / Bridget(?) Thanks for your email. I’m afraid we don’t normally delete posts unless they contravene our forum T&Cs. In this case, if we were to delete the thread it could appear as though you’ve been “bought off” by the company…

Thanks for keeping us updated and sorry to hear that the seller has not been co-operative. We can only suggest that you involve Paypal if that was used as well as leaving poor feedback on the original ad. Sorry we can’t do any more. Thanks.

Further request for you to get in contact with us. Until you do your account will not be reopened.

Hi Neil, sorry to hear you wish to leave the forum. We don’t suspend accounts and certainly don’t delete them because of a request. Simply just stop logging in that way we can return if you wish to. Thanks.

Now now! Made me laugh though.

Hi Junkyard, It’s Mark here. I’m giving you a heads up for your own good. The number of reports that are coming in with complaints about you for arguing and trolling are getting very close to a critical point where I’m going to be asked…

“Certainly trolling hard is Mtbel” Please report these if so. Ta.

Thanks for your e-mail and whilst we do not become involved in Classifieds disputes we can ban a user for failing to comply with Classifieds Rules. In this instance we’ve asked him to contact us. Thanks for bringing it to our attention.

Hi Richard, if you can link use the report function for Junkyard’s posts it would make it more helpful for us to review your concerns. He is somewhat of a prolific poster so hard to narrow them down. Cheers.