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There’s no guarantees the ‘right’ person will respond, that’s kind of how forums work. However, there is a wealth of knowledge amongst the users on our forum and almost all of our users have feet so I’m certain you’ll get some helpful feedback.

Hi, thanks for your email, In our experience, posters from overseas whose opening post is an unrelated question on a weeks-old thread are almost always spam accounts. Additionally, inviting users to email you rather than discuss things on the forum is at best outside of…

Thanks for your e-mail. Yes, the Forum has a swear filter but it would be impossible for all possible derivatives for every swear word to be captured. All your warnings have been for the use of swear words/derivatives of swear words or swear filter avoidance.…

Thanks for your e-mail. Of course users are entitled to an opinion but you told a user, who was clearly struggling with mental health issues, divorce etc., to MTFU. That came across as both nasty and insensitive as well as not being helpful to someone…

We’ve made your post a Sticky at the top of the front page to remind users to be sensible when using Classifieds. Hope that’s OK. Thanks.

Welcome to the Forum. If you want to include pics in your ad then they need to be hosted somewhere such as Flickr. It’s then simply a case of including the link in your ad, you can preview and there is a 15 minute edit…

Apologies – ignore the warning re: price 🙂

Thank you for your e-mail. Like yourself we were shocked to hear about Kael. Due to his obvious mental health problems some two years ago we did close his account and hoped that he would seek the help he obviously desperately needed. We don’t tolerate…

Seems he can’t even do that…! (-:

Thanks for your e-mail, we’ve passed it to our Tech Dept for them to take a look. Thanks.

Thanks for your e-mail. The word ‘wank’ and its derivatives are considered to be swearing. Hope that explains it.

I’m going to close your thread and if you wish start another more appropriate one. This one doesn’t reflect so well on the loss. Cheers for reporting it.

I seen the funny side.

Body text from your advert (you’ll still need to add prices though): Selling all these parts as spares or repairs, They are all quite old, brakes and forks 2006, hub older. They have been sat on a bike past 5 years with no use. I…

Your reply to a Wanted ad: ‘I have some X-fusion velvets from my old project build. In very good condition, straight steered, 120mm, however it is a 15mm bolt through. Will include Maxle free to Ta, B’ Looks like selling to us. Your ban remains.

Thanks for replying but you’ve given no explanation as to why you’ve been selling this equipment in numbers that are clearly more than just for personal use. From Classifieds Rules: The ‘spirit’ of our forum is one where users can turn their old, surplus or…

Thanks – we’ve edited that post!

Thread deleted as requested. Thanks.

Here’s the text from your ads: “Top Features of the Craft Cool Mesh Superlight Short Sleeve Base Layer Part of Craft’s Stay Cool range Full light weight mesh Tee Open mesh construction for superior ventilation and cooling Ergonomic fit for total freedom of movement Soft…

Yes you can include pics but your Classifieds ad still needs to include a full description. Thanks.

Thanks for your e-mail but it’s only been a week since you last had contact with the seller so worth allowing some extra time. Perhaps you can keep us updated. Thanks.

Thanks for your e-mail. If you host your pics at Flickr for example then you can include them in your ad.

Will forward your comments to our Subs Dept, for info their contact details are subs@singletrackworld.com or telephone 01706 814397 Thanks.

Many thanks for the update and well done on spotting the frame and reuniting with its owner. Did the person advertise on here in good faith or not, if you’re able to say? Thanks.

“Ta! What did I do wrong?” Seemed to be an errant space in the URL throwing it out.

Thanks for replying. It’s been advertised again and, yes, been advertised elsewhere too.

Hello. Just wondering whether you’ve been able to check on the frame in Classifieds. Thanks.

Thanks for your e-mail re the Classifieds ad but we’re unable to comment at the moment. Thanks for your understanding.

Thanks for your e-mail but we’re unable to comment further. We do hope to come back to you later and in the meantime thanks for your understanding.

Thanks for reporting your concerns about a Classifieds ad. We’ve removed the post. Thanks.

We’re removing your ad due to some concerns and hope to get back to you later on. Thanks.

All ads deleted, you’re welcome to combine and repost. Thanks.

We’re removing your post until we receive a satisfactory explanation for it. Thanks.

Thanks for the link re spammers, we’ve passed it to our Tech Dept.

Thanks for your e-mail re your suspicions that a user is trading. We’ve taken a look but don’t feel that this is the case here. Thanks for bringing it to our attention.

As requested: OK, having a workshop clearout. Bulk purchase preferred as postage of individual tool would be a hassle. 1) Cyclus Tools derailleur hanger tool. £15 2) Shock pump 0-200psi. £15 3) Cyclo headset remover. £12 4) Cyclus metal spoke ruler. £5 5) Superstar crank…

As requested: 1) CK Ali 12t lockring in silver = £12 2) Hope front wheel inserts. QR 10mm from a Fatsno hub. £10. 3) MKS chain tugs = £20 Email for pics. Prices posted via PPG please. Tim

As requested: Clothing clearout this time; 1) Endura Winter clip bib tights. XL. Used but still have most of the Endura logo on the legs. Zip ankles. No insert. Shin waterproof material. £40 posted 2) Endura Winter clip bib tights. XXL. Used and Endura logo…

Happy New Year to you too and thank you for your reporting of posts, much appreciated.

Thanks for your swear filter suggestions, that made us chuckle and possibly nod in agreement! Happy New Year to you too and cheers for reporting those darn spam posts.

As requested: EVERYTHING NEED GONE – OPEN TO SENSIBLE OFFERS. 2012 Giant Reign Red frame 6” of travel in large – comes with new bearings as they need to be replaced, Shimano BB and spare mech hanger. Fair size of dent on rearend (from crash)…

Just to let you know that we’ve alerted the Tech Dept to your difficulty with the app. If you want to contact them with more details their e-mail is tech@singletrackworld.com Thanks.

Thanks for your e-mail. We’ve taken a look at the post you complained about and have removed it along with your own. It would really help if you could link to the posts where you felt you’ve been insulted and we’ll take a look to…

You can find out the date a user joined the Forum by clicking on their profile. Thanks.

Thanks for recently reporting a Classifieds post. It does include a price in the title although the user’s earlier ad failed to include a price hence that being removed. Thanks.

Two Classifieds ads reinstated as requested. Thanks.

Thanks for your e-mail. You’re welcome to start a thread asking if anyone has had injury X, from past experience we’ve found that paging posts clutter up the Forum. Good luck with your recovery. Thanks.

We have moved your original post from Classifieds to Chat so shall delete this one. Thanks.

If you contact subs@singletrackworld.com they will be happy to help with your query. Thanks.

Hi Rich, It’s showing “nine months” and it’ll auto-close at 12 IIRC. It’s not the end of the world if it does though, we can re-open it if you want. Just ping us a message at the time. – Cougar.

Hi Edward, thanks for your email. We don’t normally delete threads except in exceptional circumstances. If you want to give us an explanation as to why you want it deleting then we’ll consider your reasons.