Wow. Thomson really don't supply much cable outer with their dropper.
That’s good of them. KS kindly supply theirs with a terrible cable, for maximum initial annoyance- you get people say “I’ve only had this for 3 rides and it’s playing up”, then they replaced it with even something bogstandard like sp41 and it goes a year without a sniff.Posted 4 years ago
The exposed cable on the Thomson looks cheap and fugly. Looks worst than the Gravity dropper!!
Personally, it does exactly what it needs to do and looks a nice piece of engineering. Horse, courses and all that but please don’t compare it to a Gravity Dropper with looks not even a mother could love. 😆Posted 4 years ago
Northwind – Member
Is it just me, or would good customer service be sending you a suitable part in the first place rather than leaving you waiting for a new bit? It’s good that they’ve fixed it mind but not as good as not having to…
I was still able to use it, just. It was about 3″ short for my liking which made the cable very tight and If I crashed it may have ripped one end or the other out.
Frankers – Member
How did you contact them?
I emailed them directly just before xmas and they responded the next day (xmas eve). Pretty good if you ask me.
I’ve never gone through a distributer when I’ve had a problem with a bike/component. Srtaight to manufacturer. So much easier and quicker. Even if they are in the US.
A la Hope?
😀Posted 4 years ago
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