…before returning it to the retailer for a warranty claim?
Specifically, a pair of shorts where the seam has become unstitched?
Even more specifically, when the shorts are caked in mud before being handed back to the retailer?

No

Chances are that piece of clothing will be binned, cant see it being cost effective to return shorts to the factory for repair, so no.

No thoughts for the poor sap who has handle the rank, sodden item out of the carrier bag and search and inspect for the unstitched seam?

ask retailer

sodden item out of the carrier bag

let the at least dry first ,ya minker 🙂

Of course you should wash it.

You expect a shop worker to handle your shorts caked in mud/sweat etc?

Yeah, ask them. I wouldn’t want to receive dirty shorts but then you probably wouldn’t be over the moon if more stitching comes apart in the wash and they deny your warranty because the shorts look like them have suffered some massive abuse 😀 Could always just give them a quick hand wash to get the worst off as a compromise, it would almost be lazy not too 😀

Not my shorts.. If they’d been handed to me in the state they were in, I’d have refused to accept them. The customer is a bafoon and is now on ‘The List’ 🙂

wash’em ffs!!! Ewwwwww….

Yes, and don’t wrap your forks in pants when you send them in either 👿 mingers 😉

Yes, and don’t wrap your forks in pants when you send them in either mingers

genuine lol.

what about knickers?

wrap your forks in pants

Really?

Because, wow, that’s a special logic going on there. Unless we’re using the American meaning of pants (trousers) – which suddenly seems almost sensible.

wrap your forks in pants

A very dangerous joke (hope it was a joke!) to make. I hadn’t given it a thought but now you mention it, it sounds like a good idea 😀 Maybe it could be the way STWers could identify themselves in all future fork servicing? 😀

wrap your forks in pants

I once had an electric bike battery returned to me, in a box padded with cake. Lots of cake. Those brick-shaped ginger and raisin cakes, still in the packets.

It was actually really good padding, and and kept me fed for ages 😉

Maybe it could be the way STWers could identify themselves in all future fork servicing?

sounds like a plan to me.

sounds like a plan to me

Done. Go forth and spread the word 😀

If you do wash them make sure you follow the manufacturer’s instructions to the letter so they have no comeback that you didn’t follow the care guidelines so out of warranty.

Not. My. Shorts.

Done. Go forth and spread the word

Do we need another thread asking whether to wash them or not?

Absolutely!

Not. My. Shorts.

you’re sending someone else’s shorts back?

Nope. They’re in the (shop) bin. I put them there after a colleague accepted them in an appalling state from the bafoon customer.

Not. My. Shorts.

you’re sending someone else’s shorts back?

Genuine lol!

Si

Yes.
I used to work for a cycle clothing manufacturer and we didn’t accept unwashed returns. So if I was you in future i’d not accept any unwashed returns.

Nope. They’re in the (shop) bin. I put them there after a colleague accepted them in an appalling state from the bafoon customer.

Personnally would have refused to accept them! Most warranties i have seen do mention return clean.

I’ve sent back a returned item which arrived stinking of shit, complete with horrendous skid marks, with a note saying we won’t touch them so can’t honour the warranty.

The acceptee won’t be accepting the like again and if I’d been there when the fat head bafoon had tried to hand them in, he’d have been inpolitely advised to the contrary 🙂