It doesn’t matter which company exactly, but as a vet I always recommend and indeed use PetPlan. They very rarely refuse to pay FULL costs as they are run by vets and understand veterinary conditions, as opposed to just being a regular insurance company who may try to short change you on a few conditions. They also have no upper age limit and do not keep increasing premiums with advancing age.
At the end of the day, know what you are buying is the most important advice. There are three types of insurance out there:
1. Condition specific – they give you a certain pot of money, say £3000 for a single condition. As soon as you reach that £3000, your pet will not be covered for that condition ever again. As it is now classed as pre-existing you also can’t switch to another company which may have covered it. This tends to be more than, direct line etc
2. Time specific- they will cover a certain condition for 12 months, but after 12 months will not pay a penny more for life! This tends to be your cheap supermarket brands.
3. Lifetime cover – This is a premium insurance, but in my opinion by far the best and worth the investment. They give you a certain amount of money renewed EACH year for life. So in other words, if say your pet is diagnosed with diabetes at 6 months of age, the company will continue paying for treatments for the whole of the animals life. With the other policies you will have to pay for the condition yourself after the first 12 months, or once your upper limit is reached for this condition (usually within 3 years). So yes it is a premium insurance, but if you can afford it and are unlucky enough to need it, it is most certainly worth it.
And yes JulianA – I am a vet in practice and I STILL have my pets insured!!!! It is a responsible thing to do, you just never know when you might need it…