- Warranties and responsibilities
I bought a new washing machine from a high street retailer.
After a couple of uses the door locking mechanism is now not working properly.
Seems like a manufacturing issue to me.
The machine has manufacturers 2 year warranty.
Which should be my first port of call, the retailer or the manufacturer?Posted 5 years agoRockhopperMember
From Comets own web site (always a good place to look for information about things bought from Comet).
“An item I bought from Comet has become faulty, who do I contact?Posted 5 years ago
You should contact the Comet Customer Support Centre on 0844 800 95 95 and select option 3 and follow the voice prompts which will direct you to the relevant repair agent.”
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