Anyone done this successfully?

Orange customers services say you have to go to a shop.

The Orange shop says call Customer services.

How did you unlock yours?

We are out of contract.

I am talking about unlocking from the Orange network not the unlocking required when you enter the SIM password incorrectly.

Both should help you do it.

Edit: but I should add Orange CS are notoriously shite.

My brother phoned Customer Services and they sorted it out, just waiting for the unlock code now (can take up to 7 working days), phone em again and insist (theres a link on the Orange website with the details, just quote that to them)

for my phone (not iphone) orange said it’d cost 20 or 30 quid

as it happened some clever internetty people found a hack for it so didn’t need to bother

spev could you please you post that link as the only info I can find is about SIM unlocking?

I’m waiting for Orange to unlock my iPhone and they say it can take up to 30 days! To me that’s shitte and I’m sure I’m very close to that so I’ll ring them again this week. It cost me £21 to have the iPhone unlocked but at least then it will still accept all software updates including iTunes etc. So if anyone wants an iPhone 3gs 32gb let me know lol.

this any help ? – it’s what I found when I looked into this

Thanks scaredypants.

O2 are so much better at this. All done from their website and free. Took less than 48 hours last time I did it with them.

I’m going though the same process with them at the moment. The phone needs to have been registered via iTunes for at least three months (if its still on contract), it’ll take up to 30 days allegedly because Apple have to generate the unlock code and it all happens via iTunes as well.

Cheers Rockhopper but see my post about the same process with O2.

Orange are clearly spouting bollocks.

@Pete

Indeed they are. They are just being obtuse. If you stick to your guns you should get it sorted, but compared to the 02 experience, or even Voda, it is like pulling teeth.

O2 are so much better at this. All done from their website and free. Took less than 48 hours last time I did it with them.

Indeed. I did mine online with O2 recently. No reason why anyone else can’t do the same.