- Unfortunately we can't delivery your item…
Not bad. Parcel Force charge you £13 for the privelege of putting your packet on the shelf until you pay the duty to the tax man.
not quite – Parcelforce charge you for them paying the tax man on your behalf, and then claiming it back off you… It would take a whole lot longer for HMC&E to send you a letter, get paid release the parcel to delivery service etc…
It used to be that if a parcel is shoebox size or smaller the chances are it would go straight through, no charges, but lately smaller items are being stopped and charged. And don’t forget you get charged on the shipping cost too.
The only way to bypass this is to put an incorrect value, which is (a) illegal and (b) in the event of a claim (if insured) you cant claim more than the listed cost.Posted 4 years agoKingofBiscuitsMember
…because there is a fee to pay!
I’ve received one of these Royal Mail notes through the door today. The payment due is half of what I’ve paid already for the actual item (that was shipped from the US). It looks to be £8 RM handling fee plus £3.25 Customs charge. I only paid £22 for the item.
Does this happen a lot? Could the seller have avoided this?Posted 4 years agoFOGSubscriber
This can be really random. I ordered a few bits of stuff from Ground Effect and just had them delivered -no fuss but a mate ordered some things for both of us from the US and got caned for tax. It was a different sorting office though if that makes a difference.Posted 4 years ago
Incidentally i have totally stopped buying GE stuff because the prices have gone through the roof because of our appalling exchange rate, pity, it’s pretty good.nick1962Member
I was a bit peeved at the RM handling charge,no problem with paying the VAT(which is what they have charged you BTW).Posted 4 years ago
I don’t think there is a straightforward way for individuals to pay the VAT in advance or direct without having to fork out the RM charge.andylMember
Cost of the item and the postage has to be below a certain limit. Over that and you get stung.
If it’s multiple items each less than the limit then the only way is to get the seller to split them up into separate packages and pay postage for each (can work out cheaper as USPS international for small packages is only a few $).
Personally I think they are taking the p**s when the handling charge is more than the customs charge and you don’t get the option to not have Royal Fail pay it on your behalf. I think you can get the seller to pay the fee for you when it’s sent but that takes some extra paperwork. I don’t see why there is no system where you get a tracking reference of the seller which you can go online and pay the duty for (being honest and disclosing the same value that the seller has put on the package) and then it sails straight through customs as long as the values match up.Posted 4 years ago
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