- UK Bike Store – any good?
yeah they did explain over the phone about when it should come, but there are to many companies like this where they advertise but don’t hold the stock. If wiggle can do current stock levels online anyone can. I’ll use them for my next order to actually see, as there are more positives than negatives in this thread.Posted 9 years agoMussEdSubscriber
I have had mixed experiences with them. Ordered tyres in a hurry for Alps last summer, came straight away at a good price. Then ordered a rear mech which took an eternity to arrive after showing no record of me ordering it in my account! I, had by this time, bought another elsewhere thinking I mustn’t have pressed “confirm” at the end of the process.
So bit unsure whether to use them again or recommend them to you!?Posted 9 years ago
I’ve had stock problems before, but unlike a lot of online shops, they keep you informed (and reply to emails).Posted 9 years ago
They are local to me and I’ve been in there a few times. Good, helpful folks.
A bit like Wiggle used to be before they got too big and moved into a faceless warehousestumpy01Member
I have had nothing but good service from them.Posted 9 years ago
But, I recommended them to a mate who ordered some brakes that the website said was in stock but turned out not to be. They then messed him around a bit and eventually he cancelled the order.
I would call to check availability before ordering.nicko74Member
I tend to use them as second choice after crc, simply because I always go to crc first! But I’ve never had a problem with them, and the one time that I ordered a brake urgently that they didn’t have in stock, they worked with the Formula importers to get me one in time for the weekend. Would definitely recommend themPosted 9 years agomike_checkMember
That’s probably cos Windwave’s unit is just across the way from UKBikeStore!
ahh! I did wonder how they could offer the service for that price with 3 x shipping (to and from windwave, then returning them to me) considering one way shipping to them was the best part of a tenner!Posted 9 years agoeekamouseMember
I’m having the same experience has MussEd. I’ve ordered a pair of MTB shoes and a hemlet last week. Both were in status “waiting for dispatch”. After few days in this status i’ve decided to send them an email to know what was the problem, and then my order has disappear from my account! I still have no answer, even after a second email and i still don’t know where is my order. No tracking status, no confirmation email, no answers… the only thing i know is that i gave them 240€!
So i cannot recommend that site at all, i just think they lie about their stock, they don’t have anything in stock and when it takes a long time to get the product they made your order disappear… not very fair.Posted 9 years agoLord Felcham the IIIMember
Any good? Superb!
Delivery for £1 and it's pretty much delivered before you've even ordered it!
Good customer service, always answer emails and fairly promptly.
Good prices, sometimes more expensive, but sometimes cheaper than anywhere else.
Good stock levels and despatch estimations.
If you need something quick, get it from UKBikestore.
Spot on lads, well done!Posted 8 years agotimmysSubscriber
I ordered an item that was out of stock but would be available "next day" according to website. In the end it took about 3 weeks. Communication was pretty good via email and the problem seemed to be more with the distributors than with uk bike store. What did annoy me was that throughout the time I was dealing with them being told "should be posted early next week" etc. for 3 weeks, all the time the website still said the item was available for dispatch "next day". If you are doing to give dispatch times on a site at least make them accurate.Posted 8 years agosingletrackmindMember
Never try to drive there on a Friday afternoon . It took me 2 hours to get home , and its about 15 miles. I could have cycled it faster.Posted 8 years ago
Nice, knowledgable staff who let me faff with adapters in the unit , and lent me a multi tool to boot. And one of the guys rides exactly the same the bike as me , and i have never seen another one in the 3 years since i bought mine.
The topic ‘UK Bike Store – any good?’ is closed to new replies.