I hired online and followed a link with the transaction for an insurance waiver – €33 for the three days. When I picked the car up at Dublin airport the employee told me that this wasn’t Thrifty’s own cover/waiver, which was then going to cost me just under €70, and so the full insurance excess of €1600 would be required, pre-authorised on my credit card.
Additionally, when the car was given to me the employee presented me with a series of photos on an iPad showing the car from all aspects, to demonstrate that there were no scratches or dents. I was then obliged to sign to say that the car was free from damage. When I actually checked the car I easily found 13 instances of damage, all of which I would have been liable for upon returning the vehicle. It added another 15 minutes to the collection time while I waited for another employee to go over the vehicle again with me to record all of the damage, so their time-saving iPad ‘inspection’ was completely pointless.
I would still use them again if they’re the cheapest and most convenient.