• This topic has 18 replies, 16 voices, and was last updated 7 years ago by Kuco.
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  • This weeks CRC Delivery thread
  • Premier Icon The Pinkster

    Well, I don’t know what some of you have done to offend CRC so much but their delivery service to me seems to be up to its usual rapid performance.

    Order placed about 17:00 on Wednesday, arrived 09:00 this morning. Can’t really complain about that.

    Thank you Chain Reaction Cycles for your great turn around. 😀

    Dotbike . . . . Ordered 1.30pm Wednedsay arrived 10.00am thursday . . .


    Same here, two orders this week. Received next day with Free Delivery! 😉

    Premier Icon weeksy

    LEt you know in a couple of hours.


    Very quick for me as well. Although they did send 2 tiny Shimano olives/inserts in one of the biggest boxes I’ve had from them! I even got some free Hi5 tablets.

    Premier Icon bruneep

    Uk bikestore: order placed 12:18 on Thursday, delivered next day 10:45 on the Friday

    I emailed UKBIkeStore on Monday, still no answer. Boooo.


    …although saying that I ordered some brakes from Rose the same day as CRC and they arrived today, sure they had much further to come!

    I ordered a tyre yesterday and it arrived today! Wrong tyre mind but credit where credit’s due 😀

    Premier Icon The Pinkster

    I was surprised my delivery arrived in a jiffy bag, not the usual humungous cardboard box.

    I’m sure it would have arrived yesterday if I’d ordered it earlier in the day.


    I placed an order with Amazon today, and it arrived yesterday.



    I haven’t ordered anything this week, but this being STW, I shall comment anyway….

    What was the question again?

    The Pinkster – Member

    I was surprised my delivery arrived in a jiffy bag, not the usual humungous cardboard box.

    This box just arrived for me. 18″x12″x4″, roughly. Would anyone care to guess what was in it?

    Clue – it cost £4.10


    UK Bike Store.

    Order placed – 11th July
    Date Due Despatch – 11th July
    Date and Time Despatched – Not yet known

    Still awaiting stock. No reply to emails. Not happy.

    Understand that the bit I’ve ordered is for an old fork but their customer service really is poor.

    Premier Icon GavinB

    Merlin have been amazing recently, with one order placed around 11pm (after getting back in from a ride, and breaking something), then fnding that it had been despatched by 9am the next morning, and with me the next morning.

    CRC – also excellent recently. Ripped a pair of shorts on Wednesday night, ordered a pair later on, and arrived this morning.

    I’m guessing the ‘Tour’ effect must be increasing sales for them, so that’s pretty good IMO.

    t-p 26

    Ordered last Saturday morning,got a response mid morning Monday “your item has been dispatched” an hour later it turned up…
    now thats what you call service!

    Premier Icon tomhoward

    My Lbs

    Ordered a crown race on 27th January, arrived yesterday 🙂

    Premier Icon smoothchicken

    Ordered from Superstar on Friday afternoon a couple of weeks ago. Got the order dispatched email half an hour after I placed the order, parts rocked up 10am the day after complete with Haribo. Now that’s a turnaround in service!

    Premier Icon Kuco

    After a few issues with them with past orders I had my doubts but I ordered a chainring Tuesday night and it was delivered yesterday morning.

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