The man Trout
Anyone live near Troutie? or know what he’s up to this week? Sent him a light to play with and he hasn’t got back to me, so i don’t even know if its been received.
No doubt, there’s a good reason, but wondered if anyone could shed some light (pun unintended!)
cheersPosted 4 years agoTurnerGuyMember
I think it might be time for troutie to change his business model, as it looks to me that he ties up a lot of his spare time doing stuff like upgrades, and which may compromise his support for the new products he actually sells.
Maybe he can do an upgrade the first time someone requests it for a light he hasn’t seen before, but after that he just sell a kit of parts and instructions that he has proposed from that first upgrade.
Would that work, and leave him time to respond to emails quicker and have more time for riding and beer making?Posted 4 years agoTurnerGuyMember
I’m not sure if that’s the issue – he just doesn’t seem to receive the emails!
My mate builds loudspeakers – he is always really busy and he used to have a similar reputation. He did receive the emails.
He didn’t respond to emails sent through his web site – now there is a fundamental problem for a business. I ended up buying the gloworm lights instead and I am pretty glad I did now, although I was trying to support a ‘local’ business.
Plus he must know that this is a problem if he is not receiving emails, so really needs to sort it out – it is not rocket surgery!Posted 4 years ago
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