About 2 months ago I bought a KS Lev from Bike Discount. Sadly from the off it was crap.
Out of the box it had a fair amount of play, both side to side and forward & backwards. Bit of time on Google suggested this isn’t considered ‘normal’ and they should be comparable to my Reverb (next to none).
So, back it goes, wait 6 weeks as it has to go back to the distributor etc & it arrives back this morning. Chuck it back on the bike just to check it before I faff around with internal cables etc, and yes, it’s still got both…
Read through the paperwork & enlist the help of Google Translate as the response from the German distributor is with it. The Gerglish result is they deem it to be ‘prefect’. Great. This thing has so much play I can actually feel it wobbling around when i’m sat on the saddle 🙄
Fed up with it, should have stuck with the Reverb & accepted the cable loop. Question is, they deem it acceptable, it’s clearly not – how do I proceed from here? Plus the added fun and games of the language barrier….
The lesson learnt is maybe stick to inanimate objects when buying from abroad where a warranty requirement is likely. At least the Reverb has it nailed with the RS support if needed.