Talk Talk or Plusnet
I recently moved from Talk Talk to Plusnet. When it all worked (99.99% of the time), TT were fine. When it didn’t, they were very difficult to deal with.
The transition to Plusnet was very straightforwards and their comms were good. As soon as I needed something a bit different, they were alarmingly similar to TT.
Conclusion? For me, go for the cheapest/best guaranteed speed in your location and don’t forget cash back via Quidco/Top Cashbak.Posted 4 years agowalla24Member
topcashback is 39.90 cashback for plusnet!
Have just started with them and very happy, took a week from payment to online but get a really good constant speed and the router puts out a good signal over two floors.
Also you can move house once for free which is helpful for rentors.Posted 4 years agogavtheoldskaterMember
had both, both i would never touch again.
talktalk were impossible to talk to when i had a broadband issue, which was very often, very slow and lots of drop outs.
plusnet you could talk to, but the broadband speeds were pathetic and everytime i complained they would turn up the tap then as soon as i had got off the phone returned it to a dribble. seriously, i was lucky to get .6kbps.
been with sky nearly 2 years, fine, great customer service when needed (two, three times tops). 2.7kbps and believe me i am out in the sticks well away from the exchange with a feed that relies on jungle drums.Posted 4 years agotinribzMember
I got banned from plusnet for excessive usage, they’re cheap because they target low users and provide minimal service. They used to routinely ‘accidentally’ delete all website and hosted files too. Sky are OK unless you want to use the internet in the evenings or weekends. Probably different if you have cable. TT allegedly are impossible to leave, they continue to bill you forever.Posted 4 years agodavehMember
Had plusnet and they were mainly fine but weren’t particularly helpful when I had speed issues. Iirc, and this is likely to be very specific to my particular circumstances, Talktalk LLU doubled the speed versus BT equipment. I also had a line fault whilst with Talktalk and rather unbelievably they were very efficient at getting it sorted (via Open reach of course).Posted 4 years ago
The topic ‘Talk Talk or Plusnet’ is closed to new replies.