- Superstar failure – wheels and service time.
had the exact same tesla free hub issue, the whole thing suddenly jammed up mid ride. Superstar took their time but got the wheel rebuilt with tesla evos, wheels were returned 3 weeks later with the wrong adaptor! one phone call and another 3 days later they were running again?
any one need 135×12 adaptors for a tesla evo £5 inc p&p?Posted 3 years agotomasoSubscriber
The freehubs sound more reliable that some of the Specialized ones that barely last 2 months.
I neglected a Hope rear hub and the bearings collapsed in the freehub and at the pawls and inner hub…
I’ ve had great experiences with SS pads over last 5 years. Their bearing tools are handy bits of kit and their other cheapoi tools are OK. I would never buy a bottom bracket or hewadset thoughPosted 3 years agosyncMember
So the superstar hubs fail, they pay for return carriage will repair or replace and post them back out within a few days or couple of weeks at worst?
Is this not better and quicker than the turn around of the same hubs via the other manufacturers and resellers, especially as superstar seem to do this way after the first year?
I have used superstar for a number of years and have found their after sales either blindingly fast or rather slow but ultimately they do deal with things to a good resolve and certainly no worse than any of the other box shifters.Posted 3 years agoc_klein87Member
I’ve had two tesla’s break, either the pawls stopped engaging completely, or the axle snapped and wrecked the insides, got a trizoid as replacement which seems better, but it eats bearings, how people go 2 years without servicing them is a mystery to me….Posted 3 years agodangerousdonaldMember
My Superstar tesla review is if your thinking of buying them, you’ll need to buy two wheel sets as you’ll then have one to play with whilst the others broke and being sorted! I suppose i should touch wood in future but my new tesla evo freehub just destroyed itself!Posted 3 years ago
The pawls in these hubs are not strong enough! The old tesla hub had the same trouble back in november time and here i am again! Come on superstar sort it out!
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