Well worth taking 12 minutes out to listen to this.
https://soundcloud.com/cosmocatalano/the-myth-of-the-infallible-lbs

Edit: contains strong and opinionated language

lol

me to LBS recently: “can you check availability of a ****** ****** frame in medium please?” (RRP about 2 grand – a full build would be knocking on towards 4 grand).
LBS to me: “we were asked that a few weeks ago, the distributor don’t have any and don’t know when they’re getting them in”

me to distributor a few minutes later: “have you got any ****** ****** in medium”
distributor: “yep”

(there seem to be a lot of dentists in Surrey by the way)

Yeah it’s very right really, I think my favourite shop is Condor, because if I walk in to get something I can pretty much just buy it there and then, there’s a lot to be said for the power of the instantaneous purchase ;0)