- Sold house, new owners boiler issues, any comeback?
“Dear buyer i am sorry to hear about your problem , i never had any issue like that with the system . i have tried to locate the original installers details but no longer have them. i did pass all the current documents on to you but given the age of the system i doubt there are any in that bundle. What did your surveor say when he advised you about this prior to purchase? i do trust your problem is not too hard for you to fix. “
My suggestion but in reality all as above.Posted 4 years agonealgloverMember
Pretty much the reply I would give too.
Polite but firm, and make sure they aren’t left with the illusion that it’s somehow your problem.
“Sorry to hear of the problem with your boiler
I have had a look for any relevant paperwork but couldn’t find anything helpful to you I’m afraid.
Hope you manage to get things sorted out”Posted 4 years ago
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