So will Heston Blumenthal fix little chef?
what a T*t that managing director is! Like how he swans into the Little Chef surrounded by his yes men/women. I say let the brand die IMO. If I want to go for a heart stopper breakfast I would go to a decent cafe where the food is cooked fresh to order, the coffee is good(a lot of the traditional cafes in London are run by Italians) and generally cheaper.Posted 9 years agowillardMember
I thought the Fat Duck was the world’s _second_ best restaurant?
Ok, his food is very poncy and anyone that calls a kitchen a “lab” deserves a slapping, but I’d like to see if the hype is up to the end result. Can anyone spot me the money to take my missus there?
I’ll let you know if the food’s worth it…Posted 9 years agoransosSubscriber
I haven’t eaten in the Little Chef for years. This programme reminded me why – the food is rubbish, and it’s not even cheap rubbish. Best of luck to HB but he’ll never succeed so long as the David Brent type in charge doesn’t want to address the fundamental problems – nasty ingredients, tatty decor, overlong menu.Posted 9 years agoTrimixMember
The CEO is a nob. Can someone send him this thread.
But amazing as it sounds, there are people who want the shite that is served at Little Chef. Some people wouldent know good food if they choked on it. If HB changes it too much they will have to get new customers. But the problem may be that everyone associates Little Chef with shite food. It will take some publicity to get new customers in the door. Oh and some pots and pans. The business model of low quality food, low skill staff and a big portion will have to change.
Some of the staff are amazing – that manager who has been there 25years – how sad is that. Most of his working life has been to serve shite food that will have helped fat people get heart attackes. Put that on your grave.Posted 9 years agoBimblerMember
On average I eat in a Little Chef twice a year, I thought that the breakfast was already a little better as were the chicken nugget things the kids ate. However the £26 bill for a breakfast, a sandwich and two kids meals plus drinks reminded me why we didn’t eat in there more often on family road trips.Posted 9 years agoSandwichSubscriber
Have a listen to R4 The Food Programme on listen again. Egon Ronay was on and part of it covered “public food”. The MD of Welcome Break was talking of £250k extra cost just for the better bacon and sausages. Ronay reckons that the operators have slipped back and need another prod to improve.Posted 9 years agoransosSubscriber
“Does no-one involved in catering watch that Gordon Ramsey programme where he gives that exact same advice every single week? Good local ingredients, simple menu, tidy decor.”
You’d think not! Unless I’m going really upmarket (when I would expect a bit of ponciness on the menu) it’s how I judge a restaurant. If they’re offering a dozen or more main courses then you know the ingredients aren’t going to be fresh. Coversely if you see a menu with 4 or 5 choices, and a nod to seasonal, local ingredients, it’s almost always going to be half decent grub.Posted 9 years agoCoyoteSubscriber
Quite interesting in that they are coming at this from polar opposites. I have found the superior, patronising attitude of Heston’s chefs a little annoying and also agree that the chief exec is a bit of a cock.
The fact that 5-1 folk preferred the old menu shows that they can’t too radical otherwise they’ll alienate their existing customer base without ensuring a new one to maintain what meagre profits they are making. Looking forward to part 2 tonight.Posted 9 years agolungeSubscriber
The Chief Exec was a class-A cock, absolutely disgraceful.
He seemed to think that HB would come in, cook some experimental food and the punter would flock back. He had no idea of what the existing customers wanted and how much good food costs to get on plates.
I found myself shouting at the TV what could be done, it really was simple stuff that could get it back on track.
Oh, and HB is a legend, his food really is off the scale, a man who takes 2 years to perfect a black forest gateaux deserves anyones respect!Posted 9 years agomatthewjbSubscriber
I didn’t see the program but do occasionally eat a Little Chef.
When I do it’s generally an exercise in dissapointment.
Done well a full english breakfast is hard to beat. But LC manage to cock it up most times.
The last time we went the food and service were so bad we wrote to the company to complain. The lame response we recieved indicates why LC are in such a mess.Posted 9 years agoBoardinBobSubscriber
Looks like that sad sack manager guy has quitPosted 9 years agokimbersSubscriber
havent been to a little chef since 1999ish
me and a mate were heading to coed-y-brenin for the weekend friday after work, stopped at one of those pits on the A5 somewhere
it was disgustig, plates from earlier in the day were left half finished on tables, flies!
the staff were slow, sarcastic and screwed up both our orders, when the food finally did arrive it was like chewing greasy cardboard, the toilet belonged in iraqi jail too
even the till didnt work when we tried to leave and
to really make things worse when we got to the hostel in dolgelau everyone else had just ordered a massive takeout curry
little chef is a national disgrace i would like to see it go under and be replaced by a load of decent greasy spoons who can at least do unealthy food that tastes goodPosted 9 years agobobloMember
whippersnapper – Member
bring back Happy Eater!
What ever did happen to happy Puka?
LC is shite. I wouldn’t go in if they were the only places open on the road. It isn’t that difficult to get right, just try one of the French equivalents next time you’re over there.
BobPosted 9 years agocrazy-legsSubscriber
I’ll start by saying I didn’t watch the programme.
Went to LC just outside Fort William when I was up at the Worlds last year. I was really sceptical but Nick promised me that they’d changed and it was OK blah blah. Anyway he was paying and we were knackered after the long drive up there so I was just after food.
And you know what? It was really good. Food was tasty and healthy, we got excellent service and it was quite cheap. OK so the decor was a bit 50’s but so what. We went back there the next night and although the food wasn’t as good as the first time it was still a decent meal.
I remembered a stop off at LC many years previously on the way up to Scotland which was dire. Had the Full English and it was just a plate of lukewarm congealed fat, revolting. We refused to pay and eventually they grudgingly brought us out a replacement breakfast which had actually seen the inside of a microwave.Posted 9 years ago
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