Sod all ime.
Moved house at the beginning of August. The turn around time to cancel the internet and telephone and then have it reconnected suddenly jumped form 2 days to 2 weeks. That turned out to be BS aswell. Called me 17 days after the first cancelation to say the old package was now cancelled, but they couldn’t offer me the same deal anymore. Instead of internet being free with the talk package it would now be £17 on top of the £12 I was already paying for the phone. Not only that, but I’d be waitin a further 10 days for the phone to be up and running and another 8 days after that for the internet.
Talktalk had phone and internet up and running in 5 days and it only costs £15 combined.
As a nice swipe they also tried to charge me for the month I had neither service…..
EDIT – sorry, in my haste to complain I see you’re talking about their TV. Have been offered the films for half price for 6 months or free for 3 months in the past.