- Sky TV Customer complaints
Does anyone have an e-mail address for the Sky TV customer complaints department?
We were supposed to have a box installed yesterday but the engineer was a no show, due to the snow no doubt.
Thing is he called the night before to confirm his visit, but did not have the common courtesy to call on the day he was supposed to visit to say that he couldn’t make it.
I’ve contacted them through their website – no response.
I’ve called Installation line, managed to speak to a human who put me on hold for 10 mins during which time I terminated the call. He had confirmed my home number at the start of the call so you would think he would call back right?
I am most frustrated.Posted 9 years agorobbo1234bikingSubscriber
He is the CEO or something like that!
I had problems last week getting my moving home installation and did a search found his email address and thought why not email him! 24 hours later I got a phone call from someone from his team and ended up with free moving home installation….Posted 9 years ago
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