Sideways Cycles- Great customer service!

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  • Sideways Cycles- Great customer service!
  • tollah
    Member

    I’ve never received anything less from Sideways, one of the best bike shops around ime.

    Premier Icon rOcKeTdOg
    Subscriber

    Tim saved my Scotland trip but fixing my SC32 drop outs AND he made me coffee + he is bearded and cuddly #win#win#win 😆

    Raouligan
    Member

    Yes the customer service is exemplary as is the delightful way you’re relieved of large sums of money like it’s just part of everyday life.

    Amazing shop it’s a pleasure every time I make the call or drop in..

    tazzymtb
    Member

    tim can either be fantastic or cack depending what day you catch him on, he’s very good for maverick bits, dreadful for other bits of niche bling that he advertises that he has.

    If you want to order an IF then you can pretty much call him all the names under the sun, sleep with his missus and he’ll still bend over backwards for you 😀

    Premier Icon Mal-ec
    Subscriber

    Always been dead helpful when I’ve been after obscure bits. Great bike shop.

    Premier Icon beaker
    Subscriber

    Yesterday I phoned Sideways as I was after a tiny obscure part for my Maverick SC32. Not only did they have it in stock, they didn’t charge me for it, they sent it there and then and I received it today. If that isn’t exemplary customer I don’t know what is. Guess where I’ll be going when I need Maverick parts?

    Cheers Sideways!

    Raouligan
    Member

    I thought the finishing touch on my first IF was the Suede Regal saddle had cock written on it by brushing the suede the wrong way, it had a plastic bag over it initially Tim hated that saddle so much. There’s not enough money in the world to ay for that sort of service.

    Makes me smile just thinking about it.

    Just brilliant

    Premier Icon Teetosugars
    Subscriber

    Yup.. Tim’s a top fella alright.. Had a great laugh riding around Delamere last night with him..

    And yeah, he stocks nowt but Gucci Bike Pron™ in his shop!

    samuri
    Member

    he is bearded

    Yeah, he does have that against him but really, he’s a nice chap.

    morgs
    Member

    cracking bloke. ’nuff said

    Premier Icon Sideways Tim
    Subscriber

    Thanks for the kind words folks. I can be very hit and miss, I’m well aware of that. If I get on it straight away then there’s usually no problem, but if I get distracted, or put stuff off until later, then I can often forget all about whatever I was doing in the first place.

    velocipede
    Member

    hey Tim – sent you an email yesterday about a 135mm hub build – don’t forget to come back to me! 🙂

    Premier Icon Sideways Tim
    Subscriber

    hey Tim – sent you an email yesterday about a 135mm hub build – don’t forget to come back to me!

    Are you from Australia? If not, can you send it again I can’t see anything that I’ve not replied to.

    Ta.

    nick3216
    Member

    Moved from the North to the South this year and as far as I’m concerned TIm is still my Local Bike Shop.

    tim can either be fantastic or cack depending what day you catch him on

    Cack? Take cake.

    velocipede
    Member

    Hi Tim – def not from Australia!
    have just mailed again….last one was to info@, this one to Tim@
    Cheers!

    velocipede
    Member

    Tim – 2nd one has bounced – could you mail me to my addy in my profile pls….Cheers 🙂

    Premier Icon Sideways Tim
    Subscriber

    Try again to the info@ address. I can’t see your profile cuz ir spaz.
    Sometimes Judith checks the mails and deletes anything that isn’t to do with horses or shoes.

    lunchbox
    Member

    Tim & Judith are legends. Awesome shop – helpful and lots of lovely bling. Have had a few bikes built up there and serviced – always been a pleasure to spend money there – which seems to happen too easily.

    Premier Icon Sideways Tim
    Subscriber

    Got your mail Mike – thanks.

    The Australian guy got back to me too 🙂

    Thanks all.

Viewing 20 posts - 1 through 20 (of 20 total)

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