Should I leave negative feedback? Actually I'm going to whatever you think!!
she reckons I didn’t order it until Wednesday!
show her the email, if either of you is really worried
company took two days to dispatch the item
not unreasonable, I’d say (we’ve been spoilt by some online sellers who are massively geared up for it and efficient)
much slower service than advertised
if they specified this in their info, than you could have a moan about that
Ultimately, you left it too late to be sure of receiving
Neutral ?Posted 4 years ago
The company to me sent it out in a reasonable time scale, they didn’t post it in the conditions you say you paid for however but you were very last minute with sorting the present and bizarrely you wife doesn’t trust you.
Neutral feedback or ask for a refund on postage and if they come good then positive.Posted 4 years agoB.A.NanaMember
I’d say neg if they genuinely advertised speedy despatch/delivery in their spiel, neutral if it’s in the auto ebay generated stuff that most would take with a pinch of salt.Posted 4 years ago
At the end of the day, you left it too late. Not criticizing like, it’s a typical bloke trait.richmtbSubscriber
The only time I ever left negative feed back was over postage.
I was charged £2 for Royal Mail first class for a Microsoft Points card.
It was sent to me with a single first class stamp (postage under paid) so it took a week to get to me and I had to pay to collect it from the local PO.
Contacted the seller saying this was not on and he should refund the postage cost he ignored me so I left negative feedback. He stopped ignoring me at that point and sent a stroppy mail asking why I left negative feedback over a couple of pounds. I just ignored him and let the feedback stand
So in the OPS case I would ask them to refund postage and leave negative feedback if they don’t. Seems fair as the postage service provided wasn’t as advertisedPosted 4 years agoTuckerUKMember
Sellers can’t leave bad feedback for buyers. It was Ebay’s poor attempt to curb feedback abuse, where sellers won’t leave good feedback until they have first received good feedback themselves (so invalidating the feedback because it was left under duress). Of course now unscrupulous sellers just withhold feedback until they get theirs.Posted 4 years agosamuriMember
I’ve only left negative feedback once and that was because something took so long to arrive. When I did so the seller was in touch immediately giving me all sorts of freebies and deals so I would retract my feedback. I got some freebies from them and removed it.
Morally right? Probably not. Bite me.Posted 4 years agobrakesMember
I ordered a radio from Amazon for my wife’s birthday (there were extenuating circumstances which meant I had two days to get her a present) and paid for guaranteed two day delivery. it turned up a week later. wife wasn’t pleased despite the extenuating circumstances and me proving that I’d paid for quick delivery (which was refunded by Amazon – yeah thanks).Posted 4 years ago
unfortunately I can’t leave bad feedback for my wife… maybe when she’s back on the market… 😡aracerSubscriber
I’d neg for sending something out by a slower means than specified in the advert. Quite often I’ll select between options based on the quoted delivery speed, so if they don’t meet what they quote that’s a big black mark against them. As for dispatch speed, that all depends what they quoted on the ebay ad – if ebay was quoting Thursday delivery for first class, that implies they only claimed to dispatch within 2 days which they did.Posted 4 years agozilog6128Subscriber
Assuming the seller is a business, and not just some random having a loft clearout, then yes of course they need to stick to the advertised timescale for delivery.
With so many companies selling seemingly identical products at similar prices then delivery times can be one of the key factors in deciding who to go with, so they can’t just lie about them!Posted 4 years ago
MrsSB birthday today (Friday) and last weekend I decided to buy her a new tennis racquet.
I found the one I wanted on Monday morning and bought from an ebay shop who shipped using Royal Mail 1st class signed for delivery (according to the item description) so I reckoned I should receive it maybe Wednesday but probably Thursday (as estimated by ebay).
On Wednesday I hadn’t received any shipping confirmation or other emails from the shop so I sent them a message requesting confirmation that my purchase had been shipped – no reply.
Yesterday I called them and they couldn’t find a dispatch note but rang me back 30 mins later to say that they had sent it out on Wednesday afternoon using Myhermes. For those that don’t know, Myhermes is a 3-5 day service.
So I’ve now had to tell my wife that her present hasn’t arrived and she reckons I didn’t order it until Wednesday! Luckily I had bought her something else (that she likes) from the kids so I’m not completely screwed.
Anyway, on the basis that the crappy company took two days to dispatch the item and sent it using a much slower service than advertised they are going to get some negative feedback from me as I wouldn’t have used them if it hadn’t said they shipped first class.
Am I bad man?Posted 4 years agocloudnineSubscriber
The listing is probably months old and specified royal mail as the courier they did use before the prices went through the roof. The listing probably hasn’t been updated as you probably couldn’t even send a tennis racket with royal mail even if you wanted. Blame the government as they are trying to make RM more profitable before they sell it.Posted 4 years agoSpeederSubscriber
I just had a similar situation over a Reba fork. Won auction on the Sunday before banks holiday and paid immediately. Sucked up the £15 for Parcelforce 48hr delivery as I know it could have been a bit pricey (but that is borderline p taking) and waited.
Predicted delivery was Thurs/Fri so I dropped them an email on the Friday to ask whether they’d posted it yet with no reply.
Saturday I get a – your item has been dispatched from eBay – no other information provided
Tuesday I contact them via ebay to ask where they are which opens a dispute.
Seller responds with this – “Tracking details were provided? Was dropped off on Saturday at the post office, appears to have only been picked up on Monday” – I didn’t ever get a tracking code.
Next message sends through code.
Wednesday the item turns up with the tracking stating that it was picked up from customer on the Monday.
Immediately he sees they’ve arrived he asks for dispute to be resolved.
I say screw him and wait a week like he did me.
Forks Seem ok but I’ve not fitted them yet as I’ve been real busy since that weekend when I did have time to build the bike up.
Gave him Neutral feedback with 5* for the forks and 1* for cost & speed of delivery and communications. I’m pretty forgiving.
My note eBayers to would be – if you are having a bad time and you can’t do what you promised please let people (customers) know.Posted 4 years ago
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