The other thing is the appointment is with Amelia and she isn’t the best, but quite often (wo)mans the phones so I feel bad phoning her up to say I want someone else and she’ll be there when I go in.
Do you really need to be told to MTFU in front of a hairdresser? Have a word with yourself.
In seriousness; on the rare occasions where I have mine done, they always ask who I normally see. I’ve been to two different places most recently(*) and they’ve both asked that. If they don’t, just say when you book it, “I’d like an appointment on Friday with (name) please.”
(* – in the last twenty years)