Shimano warranty

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  • Shimano warranty
  • Premier Icon AD
    Subscriber

    Best of luck with that…

    r8jimbob88
    Member

    I’d imagine it would fall under their 2 year warranty? Why wouldn’t it?

    andyl
    Member

    2yr warranty, return to CRC.

    r8jimbob88
    Member

    Cheers Andy, I’ll give them a shout

    r8jimbob88
    Member

    Evening people of STW,

    Had an XT clutch mech for 13 months now and the clutch has stopped working. I’ve taken the cover off to have a mooch and can see that part of the mechanism has snapped.

    I bought it from chain reaction last June. Do I approach them for a warranty claim or go direct to shimano?

    If shimano, can anyone point me in the right direction to get the ball rolling.

    Cheers

    robarnold
    Member

    Had exactly the same issue with a Zee mech a few weeks back. I emailed CRC a photo and they sent me out a new one FOC saying they didn’t even want the old one back!

Viewing 6 posts - 1 through 6 (of 6 total)

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