Home Forums Bike Forum Roval end caps for Fox forks please help!

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  • Roval end caps for Fox forks please help!
  • jjallweather
    Full Member

    Hi, I’ve recently sold a pair of 2017 Roval Traverse boost wheels from my Specialized Enduro online that worked with my RockShox forks. My buyer is now trying to send them back via PayPal due to his Fox forks not working with the RockShox torque caps. This is all new to me has anyone got any end caps for Fox forks or any ideas? They are boost 15×110 front.
    Thanks.

    mattbee
    Full Member

    Ah, what you have their is Rockshox own proprietary end cap spec, Torque Cap. Bigger surface area which apparently gives a stiffer interface between fork and wheel. You just need bog standard Roval 15mm end caps.

    Depending on the model of wheel they are probably DT Swiss hubs. Set of caps circa £25 so may be easier to negotiate a discount with the buyer accordingly.

    welshfarmer
    Full Member

    Ha, I fell for this. Bought a set of used wheels off here and had my first encounter with “torque caps”. Never heard of them before and obviously didn’t fit my Fox forks. Asked the seller why he hadn’t mentioned it and he said he hadn’t even realised there was a difference. Fair enough I guess, there are people who wouldn’t notice. So did you mention it in the description? In which case Caveat Empor. If not, why not. Pretty fundamental point (be like not saying what axle standard the wheel fits). Or did you not realise they were different either?

    Anyway, I just asked a mate with a lathe to turn the torque caps down to a size that suited the fox forks. Problem solved.

    jjallweather
    Full Member

    Thank you both. Always had Specialized and RockShox forks so never come across this and didn’t even know what torque caps were. Will look to source some or alternatively see if they’ll get them laithed down worst case.
    Cheers.

    matt_outandabout
    Full Member

    I’m the opposite – I’ve Torque Cap compatible forks with normal hub caps…? Specified from new by Marin. Odd.

    nixie
    Full Member

    I’m failing to see why this is your problem. Unless you explicity stated that they will work with his forks then its a case of the buyer not doing their research properly.

    jjallweather
    Full Member

    nixie I 100% agree can’t believe it to be honest. Just trying to get it sorted the best I can. I’d happily point him to a website for the right end caps to put it to bed.

    sf185047
    Free Member

    Just for a bit of clarity, I’m the chap that bought the wheels. In my first message to the seller I asked if the front hub was a Torque Cap, I did this as I know that it would have cost me more money to convert them and that it can be a nightmare getting parts for older Roval wheelsets. If he had confirmed that they were Torque Caps I wouldnt have bought them. The wheelset turns up and sure enough its Torque Caps, messaged the seller and he stated “I’m sure you will get it sorted”, so off I trot to my local Spesh dealer only to be told they don’t make the proper end caps anymore. So I’m stuck with wheels that are specific to Rockshox.

    honourablegeorge
    Full Member

    nixie

    I’m failing to see why this is your problem. Unless you explicity stated that they will work with his forks then its a case of the buyer not doing their research properly.

    I can see the buyer’s point though – if the listing said 15mm boost wheels, but didn’t specify they were torque cap, then it’s reasonable for him to expect them to be standard 15mm. (Not blaming the OP, as he was genuinely unaware)

    jjallweather
    Full Member

    I have emailed specialized directly as well this morning asking for their help so still actively on with trying to sort this out for you Stu. There are options and you never once referred back to torque caps so I would say it was for you to ask or clarify prior to purchasing.

    sf185047
    Free Member

    This is the first message I sent re. the wheels:

    Hiya, interested in the wheels, is the front hub torque caps? Also I’ll pay £200 if you cover postage, it would have to be via good and services though.

    Cheers,
    Stu

    Fairly clear I asked if they were Torque Caps no???

    sf185047
    Free Member

    Cheers but I think the correct part number is s125900006. As I said unfortunately these end caps are no longer produced.

    jjallweather
    Full Member

    honourablegeorge thank you for your help. Look is like it is a manageable situation then.

    sf185047 is that it sorted? Don’t mind contributing as a goodwill gesture. In reference to your very first question on pinkbike if it wasn’t answered why didn’t you ask again if it was crucial to your buying decision?

    sf185047
    Free Member

    No its not sorted as I cant get the end caps can I? I’ve started the return process on Paypal as you refused to take the wheelset back. I did everything expected of me as a buyer to ensure the were compatible with my bike, including directly asking you if they were the Rockshox specific “Torque Cap” fitting. I’m over £200 down at the moment through no fault of my own, again I believe that you misled me with the sale.

    jjallweather
    Full Member

    Also your link is for the following bikes not a 2017 enduro elite……

    Home

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    Home > Parts > Wheel Parts > Free Hubs > Part# S125900006
    Specialized 2011-13 Roval Front 15mm Thru End Cap Set (L/R) Control Trail 29 SL
    Check Store Availability
    S125900006
    Specialized
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    Specialized
    (1) Write a Review
    This item is discontinued and no longer available for purchase. You may want to search our site for a similar item.
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    Low Price: $22.52
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    Specialized 2011-13 Roval Front 15mm Thru End Cap Set (L/R) Control Trail 29 SL
    OVERVIEWREVIEWS

    This item is used on the following models:
    Model Year Category Model
    2014 Camber FSR Camber FSR Elite Carbon
    2013 Camber FSR Camber FSR Expert Carbon
    2013 Camber FSR Camber FSR Pro Carbon
    2013 Enduro FSR Enduro FSR Expert Carbon
    2013 Enduro FSR Enduro FSR Expert Carbon 29
    2013 Epic FSR SW Epic FSR Carbon Shimano
    2013 Epic FSR SW Epic FSR Carbon Sram
    2013 Fate SW Fate Carbon
    2013 SJ FSR SJ FSR Expert Carbon 29
    2013 SJ FSR SJ FSR Expert Carbon Evo
    2013 SJ FSR SJ FSR Expert Carbon Evo 29
    2013 SJ FSR SW SJ FSR Carbon 29
    2013 SJ HT SW SJ HT Carbon Shimano
    2013 SJ HT SW SJ HT Carbon Sram
    2012 Camber FSR Camber FSR Expert 29
    2012 Camber FSR Camber FSR Expert Carbon 29
    2012 Camber FSR Camber FSR Pro Carbon 29
    2012 Enduro FSR Enduro FSR Expert Carbon
    2012 Enduro FSR Enduro FSR Expert Evo
    2012 Enduro FSR SW Enduro FSR Carbon
    2012 Epic FSR SW Epic FSR Carbon 29 Shimano
    2012 Epic FSR SW Epic FSR Carbon 29 Sram
    2012 SJ FSR SJ FSR Expert Carbon 29
    2012 SJ FSR SJ FSR Expert Carbon Evo
    2012 SJ FSR SJ FSR Expert Evo 29
    2012 SJ FSR SW SJ FSR Carbon 29
    2012 SJ HT SW SJ HT Carbon 29 Shimano
    2011 Enduro Expert
    2011 Enduro Expert Evo
    2011 Enduro Pro Carbon
    2011 Enduro SW Carbon
    2011 Epic SW Carbon 29
    2011 SJ HT SW Carbon

    jjallweather
    Full Member

    Not even Roval Traverse wheels either?

    sf185047
    Free Member

    This is a previous thread on here where someone else had the same issue. The wheelset you sent is the same hubs as shown in this thread. The part number s125900006 was also confirmed by Specialized Rider Care.

    https://singletrackworld.com/forum/topic/help-please-roval-15mm-end-cap-frustration/

    sf185047
    Free Member

    I fail to see your problem here, all you have to do is to accept the return of the wheels and relist them with a correct description. I have done my utmost to try and solve the issue, emailing Specialized, driving to a Spesh dealer. Again the wheels dont fit my bike and there is no solution, what would you like me to do keep the wheelset despite it being of no use to me?

    sf185047
    Free Member

    The link is to convert a non boost hub to boost? How would that possibly help me? I’ve messaged you previously explaining the differences between the Torque Cap fitting (31mm in diameter) and the standard fitting (21mm in diamter) but you still seem to misunderstand that a Torque Cap hub will not fit in any other fork other than a Rockshox fork.

    jjallweather
    Full Member

    From what I have been told the torque caps do come off and are replaceable with end caps to fit other forks. I wanted advice on here as to a solution not you trying to justify a used wheelset from Pinkbike that are sold as seen you now say you can’t use and are trying to send back. I am not a bike shop, the wheels are not new and you bought them from the description and were happy to proceed. You can sell the wheels rather than go to all the effort I went to packaging them and sending them to Scotland.
    Have a good day.

    honourablegeorge
    Full Member

    jjallweather

    you bought them from the description

    That’s the crucial bit – if they weren’t described as torque cap (and the buyer seems to have asked that specific question) – then it’s reasonable for him to send them back, or to have a partial refund to cover cost of the caps (if they can be had)

    sf185047
    Free Member

    jjallweather if you find and send me the correct end caps then I’m more than happy to keep the wheels but as I know the end caps aren’t available then this isn’t possible. As I said earlier all you have to do is accept the return and relist them with a correct description. You must realise by now surely that by omitting to tell me they were Torque caps, even when I directly asked, that you have misled me, whether that is intentional or not is immaterial. I am over £200 down for a wheelset that you sold me, surely anyone else would realise there mistake and just take the wheelset back and relist them!

    tomhoward
    Full Member

    Been a while since we’ve had a thread like this, isn’t it…

    OP, if I were you, I’d either offer to buy and send the right end caps to the buyer, or take the wheels back and resell, buying the normal end caps to go with the wheels.

    (As it happens I sold a similar set to you a couple of years ago, the torque cap issue was limiting interest, so bought regular end caps to sell with them and they sold straight away.)

    joebristol
    Full Member

    Ultimately PayPal will opine on the formal process and you’ll both have to abide by that assuming it was done as good and services and not gift.

    I don’t know how they’ll resolve it – the question wasn’t directly answered by the sounds of it (so not a blatant mislead), but equally the item wasn’t described correctly. But, this wasn’t through eBay by the sounds of it – through Pinkbike.

    sf185047
    Free Member

    i’ll update this thread when Paypal come to a judgement, they were bought via the Pinkbike classifieds. I did pay using Paypal goods and services though.

    damascus
    Free Member

    @sf185047 can you please clarify something? I must have missed something.

    You saw an ad and messaged the seller and asked if they were torque caps but he didnt respond so you went ahead and bought them anyway and now your upset that he didn’t tell you they were torque caps?

    Or he did reply but didn’t mention anything about torque caps? And you didn’t chase this up?

    It seems to me that the seller simply didn’t know what the torque caps were (I’m still not sure what they are tbh) and your first message after receiving them was they first they knew about it.

    Come on singletrack, let’s find some end caps!

    bigyan
    Free Member

    If you can get them on a lathe you can turn them down to 21mm, I have done that for a customer so they could ride that day rather than wait for the correct caps to arrive.

    Trying to get somebody to do a 10 minute job on a lathe can be expensive though unless you know somebody.

    sf185047 where are you based? If you are stuck with the wheels somebody might know somebody local who will do it for beer money or a shop with a lathe who will do it for a 1/2 hour labour etc. There are still some one man shops who will do stuff like that for £20 on lunch break rather than the £150+ to turn on a CNC in a big workshop.

    Tracey
    Full Member

    I have Rovals with both, depending what fork comes with the bike determines which endcaps come. The last two sets came with fox forks and as such we can swap them out to all the bikes. The ones that came with Rockshox will only fit the Rockshox forks.
    To complicate it more depending on what spec wheel and year you get then the endcaps are different.

    Dilwyn
    Free Member

    The end caps are available under a new part number S175900002. £20/pair.

    lardman
    Free Member

    That’s sounds promising then @dilwyn….

    Although a little frustrating as I’ve just got the bombers from the shed and a packet of biscuits.

    teethgrinder
    Full Member

    …just got the bombers from the shed…

    Torque-Cap compatible I hope.

    craig5
    Full Member

    hammer some frozen sausages into his lawn and bum his dog

    rickon
    Free Member

    This is all pretty bonkers. If I sold something to someone that turned out I’d missed from the description, regardless if I didn’t know what I was selling, I’d refund and take the item back.

    It’s just good manners.

    jamj1974
    Full Member

    Rickon +1

    sf185047
    Free Member

    Just as an update, specialized rider care have provided a correct part number for me,S175900002. I can order the end caps from a Specialized dealer for £20. As the case is still being adjudged by Paypal I will contact them and see if the seller would be willing to meet this extra cost.

    damascus
    Free Member

    Dilwyn

    Member

    The end caps are available under a new part number S175900002. £20/pair

    Well done! Isn’t stw brilliant (sometimes)

Viewing 39 posts - 1 through 39 (of 39 total)

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