Viewing 16 posts - 1 through 16 (of 16 total)
  • Random blue screen on sleep
  • molgrips
    Free Member

    I can’t figure out where to start fixing the problem. I haven’t figured out how to read the mini dump files to work out what the problem is.

    But even then, if it’s the power management drivers, what do I do? Windows update recently updated a load of stuff and that’s when the problems started more or less….

    druidh
    Free Member

    Does Event Viewer give any hints as to the problem?

    molgrips
    Free Member

    Or, to put it another way, Cougar please fix my PC for me!

    😉

    Nothing in event logs.

    somouk
    Free Member

    System restore to before the updates? I’m sure windows creates a system restore point before updating.

    allthepies
    Free Member

    A certain corporate build has this problem. Often come back to my desk from a long meeting to be greeted with said blue screen!

    druidh
    Free Member

    Could be any driver but check if any were updated(you should be able to see a list of all the changes)

    chaos
    Full Member

    Before rolling back it might be worth going to the manufacturers website for the main components to see if they have even newer drivers.

    For instance, I always go straight to Intel with a new build to get the latest chipset drivers rather than just relying on what Windows updates gives me:

    http://www.intel.com/p/en_US/support/detect?iid=dc_iduu

    Have a look in Device Manager (control panel, hardware, device manager) to find the manufacturers of each part – e.g. graphics, network card, etc.

    molgrips
    Free Member

    AtP – I do not actually have my particular corporate build, but I do have some of the mandatory corporate spyware which could well be the problem.

    Druidh – how to check exactly what the updates did?

    Cougar
    Full Member

    If it does it on sleep, disable sleep. Causes more problems than it’s worth.

    When it bluescreens, it should give you as a minimum some sort of error, which is a starting point. Tearing the minidump apart is a black art, but can be more reliable. (Two things I abhor about my job is anything to do with minidumps and anything to do with perfmon, both make me itch.)

    Might be worth a rollback / system restore, even if it’s temporarily just as a diagnostic step; if the problem stops we can then start isolating what causes it.

    druidh
    Free Member

    If you type “Windows Update” into the Start Search box you’ll be able to see a lit of what has been applied. That would list any driver changes.

    aracer
    Free Member

    Often come back to my desk from a long meeting to be greeted with said blue screen!

    One of my colleagues once had that problem – see here for details: http://technet.microsoft.com/en-gb/sysinternals/bb897558.aspx

    Edukator
    Free Member

    I’m still waiting for Cougar to finish telling me how to make my old Vista hard drive in an external case recogniseable as a bootable device. (only teasing, Cougar).

    On topic: I was surprised to find my new W8 machine hadn’t crashed in the time it took to get bread from the baker’s, both my old Vista box and XP laptop used to.

    CountZero
    Full Member

    BSOD.

    molgrips
    Free Member

    Nice one aracer 🙂

    Cougar
    Full Member

    I’m still waiting for Cougar to finish telling me how to make my old Vista hard drive in an external case recogniseable as a bootable device

    I’d forgotten about that. Enable / disable EHCI maybe?

    Edukator
    Free Member

    Maybe, I’ll try. Thanks.

Viewing 16 posts - 1 through 16 (of 16 total)

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