So…. It is basically a re-branded and slightly adjusted Formula TD3910 hub.
No you cannot get spare parts. At all. You could try other springs, but you are shooting in the dark.
We are messaging CRC – these are (edit) 6 4.5 months old, and to not be able to get any spares is crazy. I get that we ride a lot, in crap weather, and probably lob too much degreaser at the drivetrain, ergo things haven’t lasted. But the only thing we can buy is a complete free-hub, which is £120!
How can I phrase this to them? The issue is the lack of support, rather than lack of durability I think.
Assuming we can send back, what rear wheel that is serviceable and has spare parts? Local shop is saying ONLY DT Swiss 350… I would have though Hope are worth looking at as well?