I don’t see this as a PR disaster, its just a statement of facts. Jens (or bendedheattube) is telling us about the issues he has had and Brant is telling us how he is solving them. It looks good to me. I personally wouldn’t like my name being made public, but I think its going to be difficult to identify Jens even if he does live in the tiny region of Germanyshire.
At the end of the day I’m pretty sure if Jens wanted his money back he could have it, but by choosing to get stuff sorted, it is going to take a period of time..
So no that we have dealt with that and established that really everything is (or could easily be) sweetness and light I’m much more interested in how they have managed to ovalise the head tube. Spill the beans Brant?