Bought some Le Col stuff earlier on the year after I got some discount vouchers.
Since then, they kept pestering me to write some reviews. So I did, over the Christmas break.
Got an email this morning from Le Col saying:
Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!
This was for a four (out of five) star review that stated the following:
Great buy
Very good indeed. Decent fabrics, nice fit. It’s not quite up there with the very best in terms of finish, but discounted is great value.
Here’s the product I was reviewing:
Le Col Pro Bib Tights (way too expensive at RRP)
So, nowhere on the Le Col sales site does it mention to a prospective buyer that their reviews are moderated (by Le Col).
I understand that reviews are murky, and a retailer needs to protect itself from the unscrupulous. But this was a four star review! And in no way dodgy, offensive or ill informed. Was a fair opinion based on buying (and keeping) the product that they asked me to review.
Moral(s) of this story is that:
1) I won’t buy from Le Col again
2) If you think Le Col is over-priced kit, you’re right!