- PSA – evoc packs at sportpursuit
Still not exactly cheap, but some decent savings over list pricePosted 8 months ago
But I bought a pack that said it included a bladder on the listing, but it doesn’t, so why should I then go and pay more for another bladder that may or may not fit.
Anyway, I’ve pinged SP an email, we’ll see what they say. I assume they’ll try to worm out of it, and just say return it for a refund.
Luckily I always take screenshots (yes, I am a bit anal!) of my online orders, as I once had a similar issue many moons ago, where the retailer edited the listing.Posted 8 months ago
It’s a pity as it’s a nicely made looking pack. Someone obviously dropped a bollock with the listing. I guess most people who bought them will also be a bit miffed with the missing bladder too.
They might offer a partial refund to stop a potential mass return….unlikely though I suppose.Posted 8 months agoangeldustSubscriber
Why should I have to piss around returning something when it’s their mistake?
Annoying, but what do you want them to do? Amazon will collect things free of charge if the item is damaged etc, but not going to happen with SP. Having said that, they once sent me the wrong model gloves (value ~£20), and they told me to keep them, and also sent the correct ones.Posted 8 months ago
I’ve had a few things not match the description too- they just get text from the manufacturers and stick it on the site. There was a camera on there a while ago described as HD Sport cam – description on another website,and it wasn’t even 720p. I emailed them and they just said “that’s the description we’ve got” duh. Anyway, they will fully refund you, and if you paid with paypal, there’s no danger of not getting postage back. I’ve also had a couple of things they replaced without needing the original returned. Swings n roundathinys innitPosted 8 months ago
I’ve also just received one this morning from Sportpursuit. Bladder is missing. The description clearly states that it is included. I’ve sent a message, including a screenshot of the description.
Likewise. Could do without the faff of returning it. Bit pissed off and probably will think twice about using them for much in future. .Posted 8 months agoangeldustSubscriber
Give a discount on the value to fulfill the order that was promised, looks like the bladders are £25, that’s their problem and they should suck it up.
No harm in asking then……but I suspect unless you are a good customer, it might not be worth their while. Might get further by asking politely, rather than being a surly arse.Posted 8 months ago
they should suck it up.
You mean they should send you £25? Or send you the bladder?
Neither will be an option. They won’t have the bladders for a start (they list stuff they don’t actually have in stock, so if the description’s wrong, they won’t know until shipping time.)
And they’ll ask for you to send it back rather than just give you £25 – if you make it sound like a real inconvenience to send back you might get a £5 credit on your account. Better than a poke in the eye and all that.Posted 8 months ago
Do you know what, I ended up using it today. I can’t be arsed to return it, so will see if they’ll give me a credit on my account – £10 or so would be about right.
A Decathlon 3l bladder half full and folded in half fits perfectly, and I used a little velcro loop over the waist band instead of the magnetic clip.
In comparison to my Osprey Talon lumbar pack it’s smaller, and seems to move about less (not that that was a real issue with the Osprey). Very comfy, I like the front tool storage pocket, and the ventilated back works really well.
It has a stretchy fabric pocket to put a bottle in on the left side, but having tried it before the ride, I’m not convinced the bottle would stay put on bumpy terrain. The Osprey has little elastic loops that go over the bottle tops to stop this. On the other hand the pocket is the perfect size for a spare tube.Posted 8 months agobrennanpjMember
SP just sent this
HiPosted 8 months ago
Thanks for getting in touch
My apologies for your issue here. We are raising this one directly with Evoc to see if we can get one of these for you as to our knowledge this should have been included.
We will of course let you know when they get back to us on this
Thanks for your email.
Unfortunately, we’ve had a few similar issues raised today regarding this. We’ve contacted the supplier to try and rectify this.
I will email you as soon as we have an update on this.
In the meantime, apologies for the issue and thanks for your patience.
Not a flood. Just a few 🙂Posted 8 months ago
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