Update time.
I finally got around to posting the forks back to the shop, which I can now reveal was Wiggle. Wiggle sent them on to SRAM pretty quickly but I was just thinking today…hmm, been 2 weeks since I heard SRAM had those Lyriks’. Got home tonight and check my email to find…..an email from Wiggle confirming they have the forks back and that SRAM have replaced the CSU 😀
Good. It would seem that SRAM take their warranty seriously and, although I’ve yet to receive the forks back so haven’t seen the investigation/work sheet, I bet the cause was no/low oil in the damper leg.
Still, all seems to have ended well, well done SRAM and Wiggle 😀