On my cycle to work a couple of days ago I hit a pothole in the road, didn’t see it until the last minute, managed to lift my front wheel up but my back wheel took the full force & I ended up with a puncture.
I’ve now reported the pothole & had an email back this morning that said… (it’s about 200mm x 100mm)
We have inspected the reported issue and we have determined that in accordance with our Highway Maintenance Manual it does not require attention at the present time However the area is inspected regularly so should there be any significant deterioration then appropriate action will be taken at that time
I’m not looking to claim, I want them to fix it. Can I escalate it at all?