Er, I have. I claimed a new (2nd hand) set of wheels from Lancs County Council after hitting a pothole and bending two of them. It was cheaper for a set 2nd hand than for two new before anyone shouts at me.
I rang the highways department, they supplied me with a claim form (so they’re obviously used to having to pay out for damage caused by shoddy roads) which I returned with pictures of the wheels, the pothole and the road around it showing the location.
You’ll need to prove that the council were aware of the hole and had failed to take action
I don’t think I did, I just sent them the form and threw myself on their mercy.
To be fair to them there was no problem after I proved the car was mine, insured, roadworthy and I explained why I was claiming for four wheels rather than just the two that were damaged