- Possibly got myself in trouble in work – any advice?
OK, I’m in IT and a work collegue cc’d me in on an email explaining to a user (very politley) why their PC had died (it was switched off). I then replied to my collegue and speculated whether the user remembers to turn their car ignition on when they use their car. Problem being my collegue was logged into this person’s PC, this person then saw the email I sent to my collegue, and has replied “I find that comment quite offensive”, and I have a hunch the user will take this further. It’s clear the user shouldnt have been reading other people’s email but whats not clear is if I’m in the wrong? I know there are similarities with the Carol Thatcher saga, but I wasn’t talking about about gollies after all, and I feel this was just normal IT banter between two IT workers…any opinions, should I appologise or if challanged should I stick to my guns and tell them to stop reading other people’s email?Posted 9 years agodeadlydarcyMember
Hmmmm, you’re not trolling now are you? This is not even “similar” to the CT episode. But, if it’s true, then hell, we’ve all been there…just make your apology and move on. I wouldn’t expect to get into trouble for this but you might be asked to apologise for it. Little mickey-pulling things like this always look worse when they’re written down.Posted 9 years agopiedi di formaggioSubscriber
In fact their ability to do their job will probably be called into question as they wasted company resources calling out support for a PC they hadn’t turned on.
In fact you will be thanked for bringing this to the attention of the management, given promotion & a pay rise.
If they do take it further, then they are going to look a right pillock for raising the call in the first placePosted 9 years agowillardMember
Hold on… I’ll get you a number for a bulk quicklime dealer.
Seriously, if someone gets that “offended”, then they are probably not worth worrying about. Just wait and see what happens and then say sorry if required. Not before. They are just upset that you found out they were a muppet.Posted 9 years agoswooshMember
you said they replied to the email you sent to your colleague, well how did they reply? With their email or your colleagues? If they used your colleagues, i think that’s slightly worse than what you have done. If they used their own email account to reply and they take it further, you could have them done for reading your colleagues emails. privacy act and all that!Posted 9 years agoAdamWMember
Not to wind you up but…
My partner replied to a mail from a colleague in which he stated some external contractors sometimes act like cowboys. The so-called-colleague forwarded this mail (with a throw-away line in it, not the main thrust of the mail or owt) to the third party who then got in a huff.
The short of it was a disciplinary followed by a written warning (nothing happened to the colleague who sent the mail externally, of course). Then, lo and behold, shortly after this there was an email to all staff to discuss redundancies. “Oh look AdamW’s better half, you have a black mark here due to a disciplinary. Don’t slam the door on the way out, and it is statutory redundancy.”
Yes, he shouldn’t have written what was a throwaway line to someone he thought was a colleague. Now he’s scared stiff that he won’t get another job because of the disciplinary that happened beforehand….
I think you’ll be all-right. If it is internal type stuff it would, at the most be a word in your ear.Posted 9 years agoNickSubscriber
Someone deleted my e-mail account so on the incident management system I said “some idiot has deleted my e-mail account’, the 17 year old 1st line agent got upset so I had to apologise.
I then sacked someone for sending a mysoginistic and totally unacceptable picture/joke about wife beating to dozens of people via the corporate lan.
Moral – our terms and conditions are pretty clear on one and make no mention of the other.Posted 9 years agomike-at-dialledbikesMember
Just sit tight and leave it at that.
Did far dodgier things than that when I worked in the City (e.g. participated in chain e-mails involving over 30 staff which were eventually discovered by the finance director (not good use of £1.5m worth of IT equipment is what I think he had to say at the time), and wrote satirical song lyrics which included names of various members of staff) and nothing came of it.Posted 9 years agocoffeekingMember
Don’t delete all trace; they could have a screenshot which would make you look very silly.
Easy as pie to fake a screenshot, though said user may well not be capable by the sound of it.
I think that at the end of the day you were caught out making fun of someone, which isnt overly nice and does nothing for IT people in general (who have a tendency to be considered as smart-arsed and ever-critical anyway) but IMO it’s nothing more than a personal disagreement between yourself and the person you offended. Obviously this person has no sense of humour or they’d have sat back and laughed at their own stupidity, but I think the annoyance has clearly come from the fact that the IT “crowd” are having a group giggle at them behind their back, which is never nice, or clever.Posted 9 years agogeetee1972Member
Where I used to work, the IT support group had a white board with a ‘Muppets of the Week’ top 10 style list. This listed, in order of ‘muppetness’, the daftest calls logged, the problem and the person’s name. No one ever took offence.
However, there was this one time (at band camp :wink:) when a global email was sent out (to around 7000 worldwide staff) asking if anyone could provide Serbian language translation for some work they were doing. This was about the time that the Kosovo Liberation Army was exacting its revenge on the Serbs for all of their atrocities. The first paragraph was all very business like. He then went onto say
“Failing that, there are a bunch of Kosovan refugees just moved into the house next door to me. They don’t speak much Serbian, but I am sure they could manage to translate ‘Would the Serbian pig dog like a last cigarette before his execution?'”
Laugh? I almost bought a round! The chap quickly followed up with a very contrite and grovelling apology.Posted 9 years ago
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