Viewing 40 posts - 1 through 40 (of 47 total)
  • Pedal cover insurance
  • geoffj
    Full Member

    Well that was painless.
    Rang for a quote at 11 received the proposal docs 30 mins later,
    All looks good and cheaper than my (pre haggle) renewal figure which didn’t have proper bike cover.
    Obvs the proof will be if I need to make a claim, but setting it up and price was good.

    mrchrispy
    Full Member

    I renewed with them a bout 3 weeks ago and they were bloody brilliant, really nice to deal with. massive thumbs up from me

    and no I dont work for them 🙂

    scaled
    Free Member

    I’m just going through the process of claiming against their cover so will update you shortly 🙁

    nedrapier
    Full Member

    sorry scaled. be interested to hear what happens after – if you’re allowed to renew. Got it in my head that they only accept people with clean claims experiences.

    Anyone know if that’s right?

    scaled
    Free Member

    Up for renewal on the 9th December as well, so i guess i’ll find out!

    Duggan
    Full Member

    I’ve found them very good and easy to deal with wasn’t aware of any “clean claims” proviso.

    Ecky-Thump
    Free Member

    I claimed on my Pedalcover insurance earlier this year.
    Renewal price was only about £20 up on previous year.
    Painless claim experience too. Really easy to deal with. Recommended.

    piesoup
    Free Member

    I’ve had to claim with them too. Nice and straight forward, and you get to always speak with the same person which is helpful. Premium only went up about £20 for the year.

    wl
    Free Member

    I found them great to deal with. Never made a claim yet tho.

    Scaled – soz to hear that. Keep us posted if you would.

    MikeG
    Full Member

    Got it in my head that they only accept people with clean claims experiences.

    I’ve been with them a few years now, the first year I was with them was only 2 years after I’d made an £8k claim from m&s following all my bikes being stolen.
    They were half the price of the m&s renewal and have reduced the premium each year since them.

    sharkattack
    Full Member

    Resurrecting this thread as it popped up while I was Googling for bike insurance.

    Has anyone got anything to add about Pedal Cover in the last 6 months?

    I really want to cover my Geometron which probably clocks in over 6k and my girlfriend’s Stumpjumper. Don’t really need home or contents insurance as we’re just renting a room in a shared house and all my other valuables are on a photography specific policy.

    Any other companies worth considering? And how much are you paying? Is it a few hundred quid a year or a few quid a month?

    Cheers

    rone
    Full Member

    450 quid. Buildings and contents. A few decent bikes.

    FuzzyWuzzy
    Full Member

    I just have contents with Pedalcover @ £175 a year (covers over £10k of bikes but they don’t need to be listed individually).

    Policy summary:

    • £75k Contents cover (would cover all your bikes at home – no limit in the garage unlike other insurers) – valuables limited to £30,000 in total with a single item of £15,000
    • New for old cover included but full Accidental Damage cover at home declined
    • £2 million public liability
    • £7000 of cover worldwide (can be increased if required) – this would include any personal possessions such as jewellery, watches, cameras and your bikes worldwide – single item limit £10,000 (note, with the exception of bikes, theft from a vehicle for other items is limited to £1,000)
    • Competition cover is included for Triathlons, Duathlon, Sportives & time trials (Road Racing, Criterium racing, circuit racing and equivalent, Track racing, competitive downhill mountain bike racing are excluded)
    • family legal cover

    I’d give them a ring and see if you can insure contents in your situation (most won’t), however last time I looked at bike only insurance it was crazy money, about 10% of the combined value a year I think + lots of conditions (that was a few years back though, not sure if the market has changed)

    vmgscot
    Full Member

    I took out cover beginning of the year as impressed by the seemingly comprehensive cover for when we travel abroad with our bikes. Especially stuff like being able to rent a bike should ours get lost/damaged that the chap raised as an example during our chat.

    It wasn’t until later that I checked the small print to see rental is capped at £25 a day – not a lot of full-sussers available in Moab or Whistler for £25.

    craig5
    Full Member

    Dose this crowd cover you for injury (loss of earnings), or is it just cover for bikes & stuff?

    webbierwrex
    Free Member

    I’m currently trying to settle a claim with PedalCover, they are currently saying the bikes were not locked to a sufficiently permanent object, despite that object still being there after the theft. Feels to me very much like trying to get out on a technicality, I expected better from a company that has so many good reviews.

    scotroutes
    Full Member

    they are currently saying the bikes were not locked to a sufficiently permanent object,

    Was this whilst travelling, in a shed, in a garage or in a house?

    mashr
    Full Member

    Feels to me very much like trying to get out on a technicality, I expected better from a company that has so many good reviews.

    Feel like we’re also a bit light on details

    webbierwrex
    Free Member

    They were locked to a bike which was locked to a tree. Both tree and other bike remained undamaged during the theft. They have no issue with the tree, that is considered OK, its that there was another bike in between, despite the thieves cut my lock from our bikes to the other bike.

    matt_outandabout
    Full Member

    I too had a very slow claims process, only resolved by multiple calls and emails, then finally accidently getting the boss on the phone one day.

    I won’t use them again – especially as Aviva were cheaper for more cover, and no daft and awkward excess policy do-dah.

    dangeourbrain
    Free Member

    Why would you lock your bike to another bike rather than something permanent given there’s a tree there?

    Trimix
    Free Member

    Just phone them direct and ask questions till you are either put off or satisfied.

    webbierwrex
    Free Member

    I should say it was a friends bike, not a random bike. We could have locked it to the tree on the other side but that would have meant the bikes spilling out on to the pavement. By locking them to my friend’s bike they were between the tree and the front wall of my friend’s house which I thought was more considerate.

    chakaping
    Free Member

    On the face of it that seems disappointing.

    I’ve very recently resolved a claim with them. There were several mistakes by their claims adjuster and their appointed repairer – and it took around six months altogether with more chasing on my part than I’d have liked.

    Would I recommend them now? I don’t know TBH, but I will be offering feedback based on my experience.

    Aidy
    Free Member

    That is disappointing – although it is in line with their policy wording.

    Given the lacklustre reports above, I’ll probably reconsider staying with them come renewal time.

    It’s surprising, and a bit of a shame, that there aren’t any other home insurers designed around cyclists.

    Leigh
    Free Member

    I recently got a quote off them and they asked if I ever took part in any road races/crits/ track racing or mtb races as if I did they would not cover you even while not competing.
    Seems like an odd clause to a company specialising in cycling, I did ask what you could do and was told sportives, timetrials and triathlons..

    scotroutes
    Full Member

    Seems like an odd clause to a company specialising in cycling

    Not really. Competitive use is usually excluded from regular insurance. Makes sense too as it’s only a very small minority that race.

    Leigh
    Free Member

    I didn’t want cover for accident damage while racing etc just for theft at home but wouldn’t provide a quote on the basis I might take part in a race or organised event

    Trimix
    Free Member

    Well when I think about the security at races (mostly none) I’m not surprised there is no cover for theft at them.

    ajaj
    Free Member

    “Why would you lock your bike to another bike rather than something permanent given there’s a tree there?”

    If the options are locking with a D-lock to a bike locked with a solid chain around a tree or locked to a flimsy cable lock around a tree, then I’d lock to the bike. Or the chain. Secure locks that will go around a tree are rare and not easily portable.

    Aidy
    Free Member

    Yeah, it seems like a reasonable clause to state that competition cover is excluded.

    It’s strange that if you race, they’re not prepared to cover you at all, though. (That’s not what the policy wording says for me, FWIW).

    mashr
    Full Member

    wouldn’t provide a quote on the basis I might take part in a race or organised event

    I think you’ve got something wrong here. They don’t cover those races (they’d be **** mad to), it’s just an exclusion on the policy rather than a reason not to quote

    Leigh
    Free Member

    I didn’t expect them to cover competitions etc. But did think it was odd they said they wouldn’t be able to cover my standard house/contents with bikes at home because I may ride a couple of events a year,

    I did question the person that rang me back about it and that’s what he said and went off to check and came back and said they wouldn’t cover me?

    Never mind, their loss of business from it and they did however send me a letter saying sorry they couldn’t provide cover for me and send me a free neck warmer to say sorry.

    younieg
    Full Member

    Positive experience for me when claiming with Pedal Cover. First year insured and they have covered crash damage on my wife’s frame which disappointingly wasn’t going to be covered by the manufacturer. Really good service and happy with the amount settled.

    rone
    Full Member

    then finally accidently getting the boss on the phone one day.

    Why accidently Ring up and ask for Darren?

    Spoke to him a few times.

    easygirl
    Full Member

    I was with pedal cover, made a large claim with them, and it was settled fairly quickly.
    However aviva give the exact same cover for around £200 less , so went with aviva

    FuzzyWuzzy
    Full Member

    Strange that theft isn’t covered whilst at a road race, I would have thought it was just the increased crash risk they didn’t want to cover. Then again triathlons are covered and from my limited TV viewing triathletes are just as prone to falling off as people in a road race. I guess even at a triathlon the bikes wouldn’t be covered for theft if left unattended and not locked up (how secure are the transition areas?).

    Happy enough with Pedal Cover myself but then I’ve never had to claim, will check out Aviva’s pricing next renewal though. You must have a lot of cover if saving £200 though, my entire contents policy is only £175 with Pedal Cover.

    rone
    Full Member

    Checked Aviva’s cover as I was with them a while back. Yeah it might not be the £500 I’m paying but it says it covers up to £2500 from the garage/theft.

    Not really comparable to what I’ve got covered with Pedalcover.

    Cheaper for a reason.

    spooky211
    Free Member

    I’m ready to renew the buildings/contents, currently with Pedalcover and their renewal quote was £400. Went onto a price comparison site, listed each of my bikes and the cheapest quote was from Halifax and was £190. Need to understand exactly to what extent the bikes are covered but that’s a massive saving. Anyone have any experience with Halifax?

    iain1775
    Free Member

    spooky
    My understanding is they wont be covered if stolen from inside a locked car with Halifax, or an outbuilding not physically attached and connected to your house (so now shed or detached garage)

Viewing 40 posts - 1 through 40 (of 47 total)

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