PayPal payment- Goods not as described
Bought a GoPro Hero Session on the Facebook selling bit.
Pictures were off a Hero 5 session and the description stated a £250 RRP and £450 RRP in the detailed description. Also mentioned the recording in 4k.
Paid £190 then asked for an a additional £6 for the PayPal fees.
Camera delivered is a Hero Session and came with an invoice for £120.
Reply when I messaged about the wrong camera was that it said Hero Session in the deception and he wasn’t able to change the picture he used. He then deleted the add.
I have screen shots of the add and the conversation about the wrong camera. His tone has changed after I sent the screeen shots of his ad.now says he can’t refund as his has less than £100.
What do I do about returning the camera for a refund. Don’t trust him to refund if I return the camera. If I go through pay pal when do I return the camera?Posted 7 months ago
I have went through the Paypal bit but all it seemed to do was send a message to the seller. Have I completed the correct part?
Seller not replying now to my messages, I asked what address to return the camera.
[url=https://flic.kr/p/WdTto1]Camera[/url] by Alpine160, on Flickr
[url=https://flic.kr/p/WdTthj]Camera[/url] by Alpine160, on Flickr
What I receivedPosted 7 months ago
[url=https://flic.kr/p/WdTtfW]Camera[/url] by Alpine160, on Flickrspooky_b329Member
I don’t think you need to return it yet. Check the Paypal site, it is probably giving a window for the seller to respond. If he fails to respond, (the best scenario) or gives an insufficient response, you can send the case for resolution and you should get a refund. Paypal may, or may not request that the camera is returned. I’ve had a couple of low value items where Paypal has refunded the item and just said to keep the item.
Add all the details on there such as the original advert being deleted, and keep all correspondence via paypal, not facebook messages/text etc.Posted 7 months ago
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