Paisley screwed me on a shipment of 4 wheels. They lost one of them, made no attempt to locate it just told me to claim, but would only allow me to claim 25% (minus costs) of the £800 insurance as “75% was delivered”. No amount of arguments would convince them that 3 wheels on a car doesn’t work and that the value of a replacement wheel and tyre to complete the set was over £650.
Utter bunch of bar stewards. No attempt (at all) to try and find it. The actual courier wouldn’t speak to me (as it was booked by paisley) and it took hours to get through to paisley and even when you did, it would either disconnect or you’d get the same – fill in a claim form BS.
The value of a service isn’t when everything goes according to plan, it’s how they behave and treat you when things go wrong.
DON’T USE PAISLEY FREIGHT!