Just so happens i am having lots of problems with my livebox too.
Dropped connections – livebox needs rebooting constantly.
Speed dropped from 7mbps down to 1mbps and then miraculously it went back up to 6mbps when i said i was going to leave.
Still having to mess with the router and my iphone is having trouble connecting.
That said the wireless signal is strong but it just wont allow connection to the internet sometimes.
This service really has gone down the pan
Orange where taken over by EE i believe in the summer and i am pretty certain that the 2nd line option was discontinued in September
Time i found a new isp – orange really are a load of bxxlocks!
Now…..who to choose?