A little help on this – not exactly sure where I stand.
Ordered an Exposure Maxx D off the net. It was £60 cheaper than anywhere else so I went for it an was more than happy after it’s first use. Charged it fully up for my next ride and set off, 30mins later (and still showing full charge) I turned it off for a minute as I had a breather. It then wouldn’t come on at all. No light, no LEDs showing power gauge at the back, nothing!
I sent it back to the company online. They received it, plugged it in and now say it’s working fine. They say they won’t replace it as can’t find a problem. So basically I can have it back or have a refund?
I don’t really want a refund as it will cost me more to get a new one. Do they have to replace it or is it just my word against there’s as to if it’s broken? From my view why on earth would I pretend it’s broken? I’ve had it a week and it cost me £8 to send it back!