One for Evans & Gore
Bought a gore text jacket over 2yrs ago cost about £100+ wore it handful of times & the zip was well sticky, come exposure 24 this yr half way through get drenched by a biblical storm, reach the pit area put on gore text zip breaks 🙁
Fast forward to now & I get my shit together decide to see if I could get it repaired decided to try Evans first as even though it was 2 yrs old it has been worn at best 5 times.
Went to shop were I purchased it (lakeside) explained it to the lads & they said gore guarantee the zips for life…”have u got the receipt” erm don’t think so as it was over 2 yrs back . They lads said no worries we can search the computer & 10 mins later they had proof of my purchase from their system, jacket was then sent for repair
Next thing I get an email saying “your replacement jacket has arrived to pick up” so I go down today and was greeted with a brand new & what looks like updated Gore gore text jacket 🙂
Apparently it was just easier to replace – can’t say fairer than that I supposePosted 4 years agoRusty SpannerSubscriber
Bought a Gore waterproof about 5 years ago.
One popper on the drop tail broke almost immediately.
Back to LBS who offered a replacement.
Didn’t want a replacement as the jacket had been updated and I didn’t like the new one.
They sent it back to Gore who replaced the plastic poppers with metal ones.
Very, very impressed.Posted 4 years ago
Gore wouldn’t help me 🙁
Thank you for contacting Gore Apparel, your ultimate source for GORE BIKE WEAR® and GORE RUNNING WEAR® products.
We are sorry to inform you that what we guarantee for two years is our Gore-Tex and Windstopper membranes, not the zips.
Please contact any of our repair centers:Posted 4 years agoslowoldgitMember
These people were recommended when I asked about gore tex repairs some time ago…
Others were also suggested.Posted 4 years ago
Scottish Mountain Gear Limited
The Repair Centre
Unit 17, Fisherrow Industrial Estate
Musselburgh EH21 6EH
Contact: Gordon Grosset
Tel: 08453 30 31 40 (Local Rate)
Fax: 08453 30 31 70 (Local Rate)
Temporary Repair Kits
High Peak (UK) Ltd
Alpha House, Old Doncaster Road, Wath upon Dearne, Rotherham S63 7EU
Tel: 01709 518555
Fax: 01709 515158
The Tartan CatPosted 4 years ago
PA 37 1RD
Tel: 01631 710331
Mobile: 078260 25147
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