READ THIS FIRST! NEW RULES AND ADVICE ON BUYING OR SELLING
We’ve updated the rules and included some advice on making payments to buyers and also new rules on Ad Spoilers and fake goods.
And this is directly from our Guidelines, posted here because we suspect very few people actually go and read them before using the classifieds forum.
Paying A Private Seller – Be Safe!
With all private sales you need to apply some common sense when arranging payment to another forum user. Paypal is the most popular method of making payment for a private sale but be aware that there are different services offered by Paypal with different associated risks. Sending a payment via Paypal is usually not cost free. Paypal take a commission from one party or the other. This commission payment does offer a limited amount of protection for the payer in the result of a dispute over the transaction. You can however, make a commission free payment by sending payment as a ‘Gift’. be aware that in the case of a dispute Paypal will offer no protection at all if you choose this method of making payment.
Unless you know and trust the recipient we strongly advise against using Paypal Gift as a way of making payment to a seller. Paypal Gift transactions offer NO PROTECTION in the case of a dispute over a sale.
If you are posting goods then understand that it is the seller’s responsibility to ensure the goods arrive at their destination. If it goes missing in the post then it’s the seller’s responsibility to deal with the situation.
Registered post, Special Delivery, Courier are good ways to ensure that you can prove the goods arrived. Ordinary 1st or 2nd class post offers very little protection or proof of delivery for the seller. We strongly advise that you at least get proof of postage of the item however, please note that even with proof of postage, if the item goes missing or is damaged in transit then it is still the responsibility of the seller to either replace the items or refund the buyer. High value items sent via courier or standard post should always be insured against loss or damage.
By participating in the selling or buying of any private sale you are entering into a contract with the buyer or seller only. Singletrack cannot take any responsibility for items that are mis-sold, go missing or are damaged. We cannot and will not arbitrate on sales between private individuals.
If It Goes Wrong
If something goes wrong then in the first instance contact the other party FIRST. Try to resist the temptation to go to the forum first and post details of your dispute – it rarely helps solve the problem and often causes the other party to entrench themselves in their position. Contact the other party and calmly explain your issue. The vast majority of buyers and sellers are reasonable people who will do everything they can to resolve issues with their sales if you give them the opportunity to put things right. Please also remember that you are dealing with a private seller (If you suspect they are otherwise trading then let us know and we will investigate) and not Amazon. Be realistic in your expectations on delivery.Posted 5 years ago
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