- New subs deal how about existing subbers?
“so cut them some slack :o) ” for not valuing my undieing loyalty since the mag started?
There’s been another thread on the same topic knocking about for about a week, i’ve asked those at STW towers to join the conversation a couple of times but nothing doing.Posted 9 years ago
I wonder if anyones listening to the (very) rank and filemrdoubletakeMember
oldfart, you must be a mind reader, I was just thinking the same thing, just got my letter in yesterday telling me the price was going up and it was going to come out 8 times a year. That’s great I thought to myself another copy to read, but no mention of a free ST Hipflask boohoo.
Why do company’s punish long term customers like this all the time. It’s not just Singletrack, most company’s are happy to take your money year in year out without so much as free bag of sweets, but are happy to give new customers the moon on a stick. 😥Posted 9 years ago
Isn’t it the same with subs to any magazine – once you’re in then you’re in. You don’t keep getting freebies every time the mag does some form of promotion and you shouldn’t expect to. Where would be the business sense in that. If you buy something and see it in the sale months later do you take the hump with the shop?
If you’re that bothered about it use some common sense and cancel your current subs then resubscribe. Personally for a hip flask or a dvd I wouldn’t bother.
The idea of the promotion is to attract new subscribers, it’s not just a giveaway for the sake of it.Posted 9 years ago
Maybe this is the turning point then between being a community which started with Gofar and then went something like “hey guys we want to start a magazine would you like to subscribe so we can have our big publishing adventure?”Posted 9 years ago
Maybe now its something else. Maybe the man has arrived;-)meehajaMember
I appreciate its annoying when you see other people getting more, for less than you did… but is this any different than buying bikes? I just stretched my Â£500 budget to Â£850 for a “bargain bike” which I have since seen at Â£700. Things get cheaper sometimes. maybe you should subscribe again, and sell your extra copies on ebay at gross rate of inflation?Posted 9 years ago
Why do people expect the folks at stw to explain every business decision they make? You buy the mag, you’re not a shareholder.
No not bothered at all Speshpaul, I was just wondering if it was an offer in the mag and I missed it. Anyway I’m a subscriber so I would expect to be treated the same as any other subscriber unless the offer is based on length of time as a subscriber for example, so it’s not the same argument.Posted 9 years ago
Presumably, the STW guys know that people who subscribe keep subscribing, so they don’t need offering an incentive to do so. If existing subscribers were cancelling their subs left right and centre, I’m sure an offer would appear. Since most subscribers seem happy enough, I doubt that’ll happen.Posted 9 years ago
“We like our subscribers to feel special. After all, youÃre committed to reading Cycling Plus every month… so weÃre committed to ensuring you receive all the benefits of being one of our loyal subscribers.
WeÃd like to give you a little something extra. So to show you just how much we really appreciate your dedication to Cycling Plus, we would like to send you a FREE End To End, by Andrew Webster book.
There’s no catch, just simply click on the link below, fill out your details and we’ll send you your End To End, by Andrew Webster book absolutely free! So get clicking and remember to enter your gift code:
Everyone loves a freebie”
I must be a *really* special subscriber rather than just a run of the mill one like other folk.
I’d feel even more special if the actual book turned up – I got that email on the 5/12/8 and did the online form the same day…Posted 9 years agoMarkSubscriber
We have many thousands of subscribers. We don’t have many thousands of hip flasks. Having a promotion that would cost more than the net gain in new subscriptions would be self defeating clearly. But existing direct debit subscribers continue to get the mag at the cheapest possible rate. A direct debit sub saves 25% on the shop price of the same number of issues.
Plus we do continue to try and retain existing subscribers via our Subscribers’ Club. Subscribers get automatic discount in our shop and at some bikes shops, b&bs and the like. Our website plan is to have extra features that are exclusive to mag subscribers too. But no magazine can afford a deal that offers gifts to existing subscribers in the same way that if the widget you bought in shop A last month goes on sale next month the shop isn’t going to refund you the difference.
But essentially the simple truth is we have a few hundred hip flasks and DVDs to give away free to new Direct Debit subscribers. We don;t have the many thousands we would need to send one to existing subscribers.Posted 9 years agowildrnesMember
not wanting to say any of the stfu or mtfu type coments, but….
yes I subscribe It was taken out last month and I have not had my first copy yet, so I recon that I have as much if not more reason to whinge about not getting a discount/new toy or whatever.
but I wont
so is lifePosted 9 years ago
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