New laptop – DOA?

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  • New laptop – DOA?
  • rj
    Member

    Took delivery of an Asus n56vm today. It boots up OK, but once I put some music on and open a couple of windows it shuts down without warning (i.e. it switches off with no shutdown procedure). Am I doing something stupid, or is the power supply gubbed?

    Premier Icon Cougar
    Subscriber

    Hard to diagnose based on just that, but I’d be leaning towards a thermal cutout, heat sink not seated correctly. Could be a dozen things.

    If you boot it and leave it alone, does it still cut out?

    mav12
    Member

    i had similar with a new toshiba bios update cured it

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