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  • moto g4+ turns off when it rings. Then loses last call..
  • 5plusn8
    Free Member

    I even called virgin back and they didn’t have a record of the last number either.
    Happened 4 times in the last 24 hrs.

    Posted 6 years ago
    scotroutes
    Full Member

    Have you tried calling it from another (known) number to see if it always does it?

    Posted 6 years ago
    5plusn8
    Free Member

    Yeah, 10 mins after it switched itself off and I turned it back on, I got a call from a friend.
    Its not every time.

    Posted 6 years ago
    oldnpastit
    Full Member

    Battery?

    Posted 6 years ago
    5plusn8
    Free Member

    was on 15% yes, and was low all the other times. But how come it can receive calls after?

    Posted 6 years ago
    5plusn8
    Free Member

    I have found the lenovo support forum that covers this, seems like its common and not easy to fix.
    Oh well new fone time.

    https://forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus-Moto-G4/Moto-G4-Plus-turns-off-automatically-on-receiving-incoming-call/td-p/3472985

    Posted 6 years ago
    Dango
    Free Member

    Had similar probs with mine, sent to lenovo, they scrubbed and upgraded the OS to a newer version ahead of launch and now its fine

    Posted 6 years ago
    gwurk
    Free Member

    sounds like it’s broken mate

    Posted 6 years ago
Viewing 8 posts - 1 through 8 (of 8 total)

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