Mojo – no longer responsible for Fox

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  • Mojo – no longer responsible for Fox
  • Premier Icon wwaswas
    Subscriber

    Care to elaborate?

    Premier Icon Onzadog
    Subscriber

    I would like to know more.

    Is a warrentee a bit like a manatee?

    Premier Icon stevied
    Subscriber

    manatee?

    manetee?

    thepodge
    Member

    Interesting, one would hope that’s because they are producing their own stuff and not because of some sillyness.

    Premier Icon kayak23
    Subscriber

    That’s why I choose Rockshox.
    I always thought Fox might eventually lose their Mojo.

    STATO
    Member

    Presumably (as there has been no announcement) this is more likely a ‘fox part on a bike broke so your warranty is with the bike manufacturer (or shop in reality) not us’ kind of situation?

    Premier Icon Onzadog
    Subscriber

    Some very keen shock and fork prices on their website.

    Wow. I just got my fork back form fettling, have always found Mojo brilliant to deal with, would hope this isn’t the case

    Mister P
    Member

    Who is Warren Tee?

    Earl
    Member

    warrentee/Warren Tee – English is not my first language – forgive.

    Not having a moan at shop or at mojo. Both have been very nice to deal with.

    I’m just passing on what I just heard – that’s all.

    the00
    Member

    Did you get any info on who is now handling warranties?

    Hob Nob
    Member

    Looks like it they are dumping them, or have been dumped.

    They are pumping stuff out at cost.

    Premier Icon MSP
    Subscriber

    Presumably (as there has been no announcement) this is more likely a ‘fox part on a bike broke so your warranty is with the bike manufacturer (or shop in reality) not us’ kind of situation?

    That would be my guess, it always looked like fox and mojo had a strong relationship, there would have to be a compelling reason to break it. Mind you sometimes strange decisions are made in business.

    Fox brought the German distribution and service “in house” a couple of years ago, maybe that is part of their business plan.

    Earl
    Member

    Just rang Mojo. The responsibility for Fox warrentee is not longer with them.

    legend
    Member

    Hob Nob – Member

    Looks like it they are dumping them, or have been dumped.

    They are pumping stuff out at cost.

    Some of those prices are very keen 😯

    Just called them to check on my back orders and unfortunately they aren’t Fox’s UK distributor any longer. They were always super helpful and I wish them all the best in the future.

    Premier Icon kelvin
    Subscriber

    Get a journo to call them up… big news…

    Premier Icon chakaping
    Subscriber

    Are Fox gonna open a UK office then, or switch to another distributor?

    Hope there’s no jobs at risk anyways.

    Thought I may as well snag an X2 at them prices, was gonna get a new shock anyway and if it doesn’t work good on my bike I shouldn’t lose much selling it on.

    Gotama
    Member

    Bah, just as my 36s have developed a creaky steerer too.

    Presumably Mojo will still exist as a suspension specialist, just more in the mould of TF Tuned who I suspect won’t be delighted about this development.

    legend
    Member

    unless TF are the new distributor of course….

    Premier Icon edd
    Subscriber

    That’s a bit of a shock. I hope that Mojo stays aFloat. Presumably Fox will Transfer to a new distributor.

    (Hangs head in shame.)

    Premier Icon howsyourdad1
    Subscriber

    oh god no that DHX2 has my name on it. should I buy it?

    Gotama
    Member

    Some good deals on the seatposts. New Transfer for £200 including the lever.

    Premier Icon chakaping
    Subscriber

    Kind-of glad they have no 36s going cheap.

    unless TF are the new distributor of course….

    That was my first thought.

    Premier Icon fathomer
    Subscriber

    Blimey they are knocking stuff out cheap, wish I had a bike that an X2 fitted.

    Premier Icon mikewsmith
    Subscriber

    What a time to have gone metric

    longmover
    Member

    Went straight for a look at some 34’s but didn’t have what I wanted.

    Premier Icon fathomer
    Subscriber

    chakaping – Member
    Kind-of glad they have no 36s going cheap.

    That depends on wheel size and boostness 😀

    Reign_Man
    Member

    Strewth, just snagged some 2018 29er Float 34’s for £371. They are listed under the “end of line” items. I couldn’t say no at that price.

    Premier Icon rOcKeTdOg
    Subscriber

    They werw responsible for the warranty on a fork i sent them last week and they posted back to the shop on monday

    milky1980
    Member

    That’s a proper blow if Fox have just dumped them 😯

    Fox=Mojo in the UK, the two are so intertwined it’ll take a lot to unpick the connections. Wonder what that means for the Mojo/Fox demo setup at BPW, unless they’ve nicked the distribution?

    Presumably Mojo will still exist as a suspension specialist, just more in the mould of TF Tuned who I suspect won’t be delighted about this development.

    Hope they do, I’ll be chucking my Rockshox and Cane Creek stuff their way too if it is the case. No problems with TFTuned but having Mojo 20 mins down the road is very handy.

    Premier Icon howsyourdad1
    Subscriber

    called them and they said its an ongoing situation, no new distributor as yet. wished them luck as it doesn’t sound rosey.

    tdog
    Member

    Hangs head in Kashame

    ;d

    Premier Icon chakaping
    Subscriber

    Blimey they are knocking stuff out cheap, wish I had a bike that an X2 fitted.

    They charged me £20 extra to convert a 200×50 to 200×57.

    HTH

    😀

    Premier Icon mikewsmith
    Subscriber

    Happened here in Oz with Intense, second it was confirmed they shipped all their bikes out to one of the onlines at clearance prices…

    Premier Icon Chainline
    Subscriber

    Mojo are likely to continue as a suspension specialist and do more than just FoX…..

    GeoMetron bikes are unaffected….

    Corporates will be corporates…..

    Premier Icon mikewsmith
    Subscriber

    Corporates will be corporates…..

    and customers asking for “where’s best (cheapest) for ____” means they will be looking to trim costs to compete with RS/SRAM

    Premier Icon fathomer
    Subscriber

    chakaping – Member
    They charged me £20 extra to convert a 200×50 to 200×57.

    Shhhhh, you’re not helping. Though not sure they can be made 190×50 so not going to ask.

    legend
    Member

    Well it looks like I’ll be drilling a hole for an internal dropper this week!

    The probably got binned off after Fox saw Chris Porter’s saddle angle

    mikewsmith – Member
    and customers asking for “where’s best (cheapest) for ____” means they will be looking to trim costs to compete with RS/SRAM

    Not really, Fox always try to position themselves above RS in terms of being a more ‘premium’ product

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